GD details page does not show images and Info data

This topic contains 25 replies, has 3 voices, and was last updated by  Paolo 8 years, 1 month ago.

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  • #349556

    giacomo
    Expired Member
    Post count: 235

    Hi guys,

    I do not know the reason , yesterday everything was ok , but today we have problems with all the GD details page

    In each GD detail page the Listing image is missing and also the data info are missing in the right side bar, nevertheless the image and data are available in the wp administration.

    please see below some examples

    http://curiocity.travel/it/attrazioni/machu-picchu/machu-picchu/
    http://curiocity.travel/attractions/roma/colosseum/
    http://curiocity.travel/museums/florence/palazzo-vecchio/

    can you help me?

    There is an other small strange thing , in the home page appeared a double search button

    #349568

    Guust
    Moderator
    Post count: 29970

    The extra search button is from the extra CSS you added.
    You could try hiding the normal button that comes with GD:
    .geodir_submit_search {display: none;}
    but it would make more sense to correct the custom CSS.

    Did you add some new plugin? It seems it is the comment section breaking the detail pages.
    Even the images are not showing in the gallery:
    http://curiocity.travel/attractions/roma/colosseum/#post_images
    but they are there.

    Try turning this off: https://wordpress.org/plugins/accesspress-social-login-lite/

    If we need to check anything else, please post your admin details.

    #349679

    giacomo
    Expired Member
    Post count: 235
    This reply has been marked as private.
    #349775

    Guust
    Moderator
    Post count: 29970

    Please update all GD plugins first, then we can have another look.

    I de-activated W3 Total Cache, that is not compatible with GD:
    https://wpgeodirectory.com/docs/faqs/what-caching-plugin-can-i-use/

    Please turn off all non-essential plugins until you find what is interfering.

    #349810

    giacomo
    Expired Member
    Post count: 235

    Hi Guust, thank you for your fast reply.

    I found out that yesterday one of my collegues installed Yoast (1+ Million Active Installs, Compatible with your version of WordPress), see the attachemen, plese.

    Than the following Search links stopped working , and they brought to wrong pages or epic 404

    http://curiocity.travel/museums/
    http://curiocity.travel/attractions/
    http://curiocity.travel/artworks/
    http://curiocity.travel/curiocities/

    All the GD detail pages brought to epic 404.

    Than he Deactivated Youst, but the situation was the same (Epic 404)

    than he used “Unistall Yast Seo” and he saved again all the pages
    http://curiocity.travel/wp-admin/admin.php?page=geodirectory&tab=design_settings
    http://curiocity.travel/wp-admin/admin.php?page=geodirectory&tab=permalink_settings

    I think the problem is between GD CPT and Yoast.
    Can you help me?

    also the the map in the GD detail page does not work, it seems that it can not find the GPS lat long.

    Thanks in advance Giacomo

    #349814

    Guust
    Moderator
    Post count: 29970

    Please update all GD plugins first, then we can have another look.
    We only provide support for the up-to-date versions, because older versions might have bugs that have since been fixed.

    #349825

    giacomo
    Expired Member
    Post count: 235

    Hi Guust, I think our problem is similar to the problem dealt in this topic

    https://wpgeodirectory.com/support/topic/yoast/
    there are some topics about yoast in the GD support Forum, but I did not find any raccomandation in order not to install it.

    #349845

    giacomo
    Expired Member
    Post count: 235

    I have read also this release note og Geodirectory
    https://wpgeodirectory.com/change-logs/?v1.6.16.

    and I found only this about Yoast adde in the versione 1.6.9
    Yoast SEO meta tags should add category default image in meta – ADDED

    I do not think my problem has been fixed in the more recent releases .

    Maybe is just a set up that we need to restore it.

    please have a look
    thank you,
    Giacomo

    #349847

    giacomo
    Expired Member
    Post count: 235

    I add an other info: also Appareance > customize is not working.
    see attachment please

    #349859

    Paolo
    Site Admin
    Post count: 31211

    Hi Giacomo,

    we are very serious about our rules and policies, either you update every add-on, or you stop asking for support.

    The staff has been instructed to stop replying to your requests, unless we see that all plugins are up to date.

    https://wpgeodirectory.com/support-policy/

    Thanks

    #349891

    giacomo
    Expired Member
    Post count: 235

    Hi Paolo, I ‘ m going to send to you a Private message.

    #349893

    giacomo
    Expired Member
    Post count: 235
    This reply has been marked as private.
    #349995

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    #349998

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    #350059

    Guust
    Moderator
    Post count: 29970

    Hi Giacomo
    Your issue is not Yoast related, because you do not have Yoast installed.
    You are using “All In One SEO” so until all plugins are up to date, there is no point checking if GD is your problem, or you have a problem caused by a non-GD product.
    Thanks.

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