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GD reCAPTCHA not working

This topic contains 22 replies, has 3 voices, and was last updated by  Paolo 10 years, 3 months ago.

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  • May 6, 2015 at 1:43 pm #38827

    openmindtrips
    Expired Member
    Post count: 180

    Hi guys

    I just added the GD reCAPTCHA plugin to my site. I installed it successfully and checked the box to add reCAPTCHA to my registration form. I checked both GD and buddypress, but nothing showed up on my registration site. I tried adding it only to buddypress registration, but still nothing.

    Can you help me please?

    http://openmindtrips.com/register/

    Thx

    May 6, 2015 at 5:53 pm #38873

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I could recreate the problem which seems to be when user is logged out on all forms.

    I’ve reported this to developers.

    Thanks for spotting it.

    May 7, 2015 at 8:56 am #38902

    openmindtrips
    Expired Member
    Post count: 180

    Hi Paolo

    I don’t know if you fixed it already, but once I disabled the GD booster, the recaptcha was working.

    May 7, 2015 at 2:58 pm #38933

    Paolo
    Site Admin
    Post count: 31211

    We are still looking into it and we will report asap.

    Thanks

    May 19, 2015 at 6:19 pm #39942

    openmindtrips
    Expired Member
    Post count: 180

    Hi guys
    Any news on this?

    May 19, 2015 at 6:27 pm #39944

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    it’s working on all our tests. The only thing to do was clearing GD Booster cache after activating GD ReCAPTCHA.

    If it’s still not working, please provide wp admin and ftp credentials and I will ask Kiran to look into it directly.

    Let us know,

    Thanks

    May 19, 2015 at 6:52 pm #39948

    openmindtrips
    Expired Member
    Post count: 180

    Sorry, my mistake – I meant to ask about this thread: https://wpgeodirectory.com/support/topic/gd-and-buddypress/

    May 25, 2015 at 1:55 pm #40557

    openmindtrips
    Expired Member
    Post count: 180

    Hi Guys

    I’ve just received a mail from one of our users, who reportedly could not register for our site. She wrote “It said that i didnt fill the captcha.. but didnt appear any captcha in the register page, i tried with google chrome and firefox and none of them shows a captcha to fill”. I’ve just checked it again and when the booster is enabled the recaptha field disappears and no-one can register. I tried clearing the catche as you said, but nothing helps, only when I disable the booster does the recaptcha appear and users can register.

    The GD booster also makes my social logins disappear from the registration page when it is enabled.

    Will you please have a look?

    Thx

    May 25, 2015 at 1:55 pm #40559

    openmindtrips
    Expired Member
    Post count: 180
    This reply has been marked as private.
    May 25, 2015 at 6:52 pm #40614

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I’ve asked to Kiran to have a look and we will report asap.

    Thanks

    May 26, 2015 at 4:27 pm #40697

    Paolo
    Site Admin
    Post count: 31211

    Kira replied this:

    at http://openmindtrips.com/register/ I found that there are some js errors that are causing problem preventing recaptcha widget to load.

    For some reason one of the inline javascript is not combining in GD Booster file and is causing an error.

    Also the page has some javascript loaded via src file s2member-o.php that also counted as external file and are loaded before booster js.

    Please provide ftp detail to do more testing and find the problem to fix it asap.

    Could you please provide FTP credentials in a private reply?

    Let us know,

    Thanks

    June 12, 2015 at 7:14 am #42331

    openmindtrips
    Expired Member
    Post count: 180
    This reply has been marked as private.
    June 12, 2015 at 5:30 pm #42389

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I’ve forwarded FTP to Kiran who will let us know as soon as possible.

    Thanks

    June 14, 2015 at 12:08 pm #42506

    openmindtrips
    Expired Member
    Post count: 180

    Thank you – I will wait for more info 🙂

    June 14, 2015 at 3:07 pm #42507

    openmindtrips
    Expired Member
    Post count: 180

    Hi guys

    Looks like you’re working on solving the issue now – I can see that the GD booster is activated. I was just wondering how long it will take, since all of my pages are down when the booster is activated (try pressing the menu and see for yourself). I need to know if I have to write a status to our users – I lost a lot of traffic on this issue the last time the booster was activated.

    Thanks

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