GD v2 conflicts with my HOST Object cache

This topic contains 3 replies, has 3 voices, and was last updated by  Stiofan O’Connor 4 years, 7 months ago.

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  • #542142

    Roseann Mayer
    Expired Member
    Post count: 5

    When a member changes their profile, logo or business gallery PHOTOS, and UPDATES their profile, the changes are NOT reflected on the page. I have to go into my HOST dashboard and BACKUP THE SITE, and then FLUSH OBJECT CACHE. Here is what WPMUDEV Host says: Object Cache
    “Object Caching greatly accelerates site performance by storing queries to the database in memory, but in very rare cases can cause problems with some plugins. You may need to flush this cache if you get inconsistent behavior during development or after making direct database edits.”

    WPMUDEV has had engineers have been trying to work on the problem and help me for days. Your support staff Alex suggested all along that my challenges were a cache problem — BUT THE PROBLEM lies with both GeoD and possibly the host — will you please have your engineers look into the problem and see if there MIGHT be a resolution on your side.

    IF THERE IS NO RESOLUTION or help on your side, can you tell me WHAT HOST you have had success with and the exact setup of the site so that I might investigate moving the site to a new host. This is a PAID MEMBER site and is creating a giant hassle/problem for ALL CONCERNED.

    #542155

    Roseann Mayer
    Expired Member
    Post count: 5

    From my HOST provider this morning – we have WORKED AROUND but you might find this info helpful:
    “Unfortunately, this is more of a plugin-specific issue which doesn’t adhere to Object Cache rules. The object cache is enabled to help ease the load on your server and database. So, would highly recommend bringing this with the plugin’s support so that they could ensure the plugin works fine when Object Cache is enabled.

    In the meanwhile you could add the following code inside wp-config.php which should disable Object Cache on your live site:
    define( ‘WPMUDEV_HOSTING_OBJECT_CACHE_ENABLED’, false );

    Please make sure to place the above code, just before the line /* That’s all, stop editing! Happy blogging. */

    Please do let us know if you have any further query. Have a nice day ahead.

    Regards,
    Nithin”

    #542274

    Kor
    Moderator
    Post count: 16516

    Hi Nithin,

    Thanks for your post. Based on your hosting provider’s recommendation, he is asking you to insert this line below into your wp-config.php file on your server.

    define( 'WPMUDEV_HOSTING_OBJECT_CACHE_ENABLED', false );

    Could you do that first while waiting for our developer’s reply?

    #542275

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    Please provide wp-admin and FTP details and also instructions on how to replicate the issue and i will resolve it if it can be done from our side 🙂

    Thanks,

    Stiofan

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