General Data Protection Regulation (GDPR) guidance

This topic contains 4 replies, has 3 voices, and was last updated by  Andrew Merritt 6 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #432080

    Andrew Merritt
    Expired Member
    Post count: 29

    Hi GD support,

    I have installed the latest version 1.6.26 which was released to support the General Data Protection Regulation (GDPR) guidelines.

    I searched your forum but I couldn’t found how to use this new version. Is it somewhere a tutorial or guidance for what to do to be compliant with new Law?
    Where and how to add a consent checkbox ?
    How users can easily revoke consent ?
    How users can easily export/delete their personal data ?

    Many thanks in advance,
    Andrew

    #432088

    Guust
    Moderator
    Post count: 29970
    #432091

    Andrew Merritt
    Expired Member
    Post count: 29

    Hi,

    I read this article and it seems that, for the moment, there is no functionality to “activate” checkbox for consent and an easy data handle by users.
    We shall wait for a wordpress update.

    Thanks,
    Andrew

    #432115

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Andrew,

    This seems to be a generally misunderstood topic, let me explain what and why you need a consent checkbox for:

    Consent is appropriate if you can offer people real choice and control over how you use their data, and want to build their trust and engagement. But if you cannot offer a genuine choice, consent is not appropriate. If you would still process the personal data without consent, asking for consent is misleading and inherently unfair.

    In all cases for GD the intended legal basis is “Legitimate interests” not consent.
    This is the case for two reasons:
    1. If the user did not give consent then nothing would happen and no data would be processed, so there is no “genuine choice” therefor consent is not appropriate.
    2. All the data entered is used “as reasonably expected” by the forms.

    If on the other hand you decided to capture all the email addresses entered in any GD form for your newsletter that WOULD require consent as it is not expected and the form would be able to be processed without it.

    If you have any further questions please ask.

    Thanks,

    Stiofan

    #432121

    Andrew Merritt
    Expired Member
    Post count: 29

    Hi Stiofan,

    Thank you so much for your clear explanation.

    Best regards,
    Andrew

Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount