general public view problem

This topic contains 14 replies, has 4 voices, and was last updated by  Mike Anderson 7 years, 2 months ago.

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  • October 24, 2018 at 3:48 pm #451122

    Mike Anderson
    Expired Member
    Post count: 53

    Hi,
    I am having an issue whereby the general pubic, (anyone not logged in) are seeing every category listing on the top of the page and the search CPT selector stays at the default Community one, logged in users see only the relevant CPT categories and the CPT drop down shows according to the icon clicked.

    https://dev.discoverstmargaretsbay.com

    Try clicking on food and accommodation icon, the page that opens is the one showing the problem.

    TIA
    Mike

    October 24, 2018 at 5:14 pm #451137

    Kor
    Moderator
    Post count: 16516

    Hi Mike,

    Thanks for your post. Unfortunately, the login credentials you shared on another page doesn’t seem to work. Could you update it again here in private reply so that I could check on it?

    Thanks!

    October 24, 2018 at 5:22 pm #451139

    Mike Anderson
    Expired Member
    Post count: 53
    This reply has been marked as private.
    October 24, 2018 at 10:28 pm #451157

    Guust
    Moderator
    Post count: 29970

    De-activate “Ajax Search Lite” plugin.
    Let us know.

    October 25, 2018 at 12:28 pm #451206

    Mike Anderson
    Expired Member
    Post count: 53

    Hi Guust,

    I tested that, it’s not that plugin, this has been not working for a week or so and I only put the ajax search in yesterday.
    Mike

    October 25, 2018 at 12:50 pm #451209

    Guust
    Moderator
    Post count: 29970

    It works on all your categories pages, but not the CPT pages.
    https://dev.discoverstmargaretsbay.com/legal_finan_proff/adult-education/

    But not the CPT page:
    https://dev.discoverstmargaretsbay.com/legal_finan_proff/

    How come your category and your CPT pages are different?

    October 25, 2018 at 2:11 pm #451220

    Mike Anderson
    Expired Member
    Post count: 53

    Hi,

    The main icons at the top of the directory home page are the clients main navigation at the clients behest. If I can get them to point to the category pages that would be great. As you say it works on them.

    Mike

    October 25, 2018 at 10:28 pm #451264

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    October 26, 2018 at 11:35 am #451309

    Mike Anderson
    Expired Member
    Post count: 53

    Thanks Guust, I will have a look at the settings in M2P I am guessing it is a protection of some sort that is being miss applied.

    Is there a role function you know of, that if blocked would prevent the switch of the drop down?

    Mike

    October 26, 2018 at 2:04 pm #451330

    Kiran
    Moderator
    Post count: 7069

    Hello,

    Please provide us FTP credentials, i need some debugging to find where it causing conflict.

    Kiran

    October 26, 2018 at 2:11 pm #451332

    Mike Anderson
    Expired Member
    Post count: 53
    This reply has been marked as private.
    October 29, 2018 at 6:38 am #451633

    Kiran
    Moderator
    Post count: 7069

    Hello Mike,

    Seems there is a conflict with Membership Pro/User Role plugin, i have fixed it from our side.
    Now it showing correct results on CPT pages.

    Please check and let us know.

    Kiran

    October 29, 2018 at 2:07 pm #451695

    Mike Anderson
    Expired Member
    Post count: 53

    Hi Kiran,

    Thanks for that, looks good here.
    I wonder if you could give me a bit of background as to what broke what, and what fixed it 🙂 I can let the Membership 2 guys know about the issue? They are always interested in issues.

    Is this likely to recur? I suspect the client may modify user accounts in membership once they get into the detail of the site. I would not want to brake it again by using the wrong setting.

    Mike

    October 30, 2018 at 4:20 am #451813

    Kiran
    Moderator
    Post count: 7069

    Hello Mike,

    This is only conflict & not a bug, so we have managed it from our side. We have updated in our plugin so don’t worry for the future updates. 🙂

    Kiran

    October 30, 2018 at 11:39 am #451851

    Mike Anderson
    Expired Member
    Post count: 53

    Thanks Kiran, Much appreciated,
    Mike

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