Geo Bold - Listing Preview Empty - GeoDirectory Support

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March 23, 2016 at 1:12 am #144705

marmoset
Full Member

Post count: 43

Hi,

Despite only changing css and php through genesis extender (the php in question was necessary to make public css changes to a geodirectory theme using extender – look into that – and looked like this:
“remove_action( ‘genesis_meta’, ‘genesis_extender_load_stylesheets’, 15 );
add_action( ‘wp_head’, ‘genesis_extender_add_stylesheets’, 1 );
?>”,
the ‘Listing Preview’ page that shows up after clicking ‘Review Your Listing’ when adding a listing shows up as completely empty, making it impossible for clients to add listings. Here is the page: http://international-lawyers-firms.com/listing-preview/

March 23, 2016 at 1:13 am #144706

marmoset
Full Member

Post count: 43

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March 23, 2016 at 12:07 pm #144832

Guust
Moderator

Post count: 29970

The login details do not work.
Have you checked GD > GD Tools > Check pages?

March 23, 2016 at 11:59 pm #145323

marmoset
Full Member

Post count: 43

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March 24, 2016 at 11:18 am #145459

Guust
Moderator

Post count: 29970

Your permalinks were not set correctly: https://wpgeodirectory.com/docs/basic-installation/#postnames

And you need to update your Payment Manager addon
Please check once you have done that, and let us know. Thanks.

March 25, 2016 at 3:50 am #145730

marmoset
Full Member

Post count: 43

Hi Guust

That is working fine now thanks.

One minor issue:
On the detail listing page the map is running right across the page (see attached)
How do we fix this?

thanks again

March 25, 2016 at 5:37 am #145762

Guust
Moderator

Post count: 29970

The CSS you have been adding in the Genesis CSS settings is overwriting the CSS for that page and map area.

April 12, 2016 at 6:02 am #161840

marmoset
Full Member

Post count: 43

Hey, sorry to bother you again, but it turns out i was incorrect. The listing preview page doesn’t come up blank as long as the video field is left empty. As soon as i fill it in, it becomes impossible to submit the listing. Is there a fix for this?

April 12, 2016 at 10:01 am #161913

Guust
Moderator

Post count: 29970

I can replicate that in my test site. I’ll escalate the issue.

April 12, 2016 at 4:48 pm #162049

Paolo
Site Admin

Post count: 31211

Hi,

I can’t replicate this, @guust where were you able to see this?

I asked to the developers to follow up.

Thanks

April 12, 2016 at 9:33 pm #162233

Guust
Moderator

Post count: 29970

This reply has been marked as private.

April 13, 2016 at 4:06 pm #162631

Paolo
Site Admin

Post count: 31211

Kiran couldn’t recreate this in any of our test site either. He tried debugging on Guust’s website and did find some strange things, but not a solution to the problem yet.

Today he will copy Guust’s site into a localhost to find out if it a server problem or anything else.

Thanks for your patience,

April 14, 2016 at 4:52 pm #163399

Paolo
Site Admin

Post count: 31211

Hi again,

this is so weird that Kiran couldn’t find a proper way to fix it yet (which is totally unusual). We asked Stiofan to jump in and provide his assistance.

Being on honeymoon this could take a bit longer that usual too.

Sorry about this and thanks for your patience,

May 6, 2016 at 12:12 pm #185569

Guust
Moderator

Post count: 29970

The reason you cannot enter the video embed code from the frontend is because of a modsecurity rule, you can ask your host to disable it or you can simply ask your customers to enter just the URL of the video, without the embed code.
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