Geo Directory has broen everything

This topic contains 15 replies, has 3 voices, and was last updated by  Steven Tann 7 years, 11 months ago.

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  • #300518

    Steven Tann
    Buyer
    Post count: 9

    Hello, thanks for your help, first of all I love your plugin & want to use it…..but……
    I started using Geo Directory and added about 50 listings, I then upgraded and purchased all of the add-ons. I love it, I want it to work.
    Now to the problem, I thought I’d play around with the themes (not knowing that it would change my entire theme.) So I installed Whoop & Whoop Child along with everything else. Geo Directory then “hijacked” my homepage and put it’s self there instead of my intended homepage (landing page)
    I then un-installed Geo Directory and all of the add ons, but then couldn’t remove the Whoop Theme (getting error that it can’t find the theme.) So then I re-installed everything and tried to remove the theme again, but nothing. Now I’m getting errors all over the place when trying to use Geo Directory and it is hard to use. I really want it to work, but have removed it from my plugins as it’s being impossible.
    Every time I used Geo Directory I’d then get error messages.
    If anyone out there can help, then I’ll give it another try.
    I’ve spoken to my Host and tried to wipe all of the files, but am finding this hard.
    Please help before I go with the competition.

    #300535

    Kor
    Moderator
    Post count: 16516

    Hi Steven,

    I’m terribly sorry to hear about the problem. I’d like you to that GD will not hijack your homepage, it is actually a setting that can be configured manually. Check out this section of the documentation https://wpgeodirectory.com/docs/basic-installation/#home

    Could you send us an FTP access to your server? I’d like to check and see why you can’t remove the theme from your WordPress.

    FTP Access
    FTP Host :
    FTP Username :
    FTP Password :

    Thanks!

    #300538

    Steven Tann
    Buyer
    Post count: 9

    Hi Kor Chung,
    I believe that bit is sorted out, (I had my guys at HostGator change the file name.)
    I have deactivated all of the Geo Directory add ons & the core Geo Directory.
    When I re-activate this, Geo Directory takes over my homepage and doesn’t work properly.(error messages etc..)
    Maybe you would be better off having a look at everything through the wordpress dashboard.
    I do want to use Geo Directory & had already listed 100+ places (while having a play)

    I can grant you access to my dashboard and you can have a loo if you like.

    #300589

    Kor
    Moderator
    Post count: 16516

    Hi Steven,

    Yes, it would be great to have an access to the dashboard. Could you please provide that so that we could check further?

    Thanks!

    #300607

    Steven Tann
    Buyer
    Post count: 9
    This reply has been marked as private.
    #300612

    Steven Tann
    Buyer
    Post count: 9
    This reply has been marked as private.
    #300798

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Steve,

    Can you please provide FTP info or hostgator login (ones provided dont seem to work).

    Also please let me knwo what theme you want to use and where i can see any errors you mentioned?

    Thanks,

    Stiofan

    #300883

    Steven Tann
    Buyer
    Post count: 9
    This reply has been marked as private.
    #300885

    Steven Tann
    Buyer
    Post count: 9
    This reply has been marked as private.
    #301279

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I can’t work on your site until i know i can fix anything that goes wrong, i would need FTP or cpanel or similar, i tried the login you gave me here: https://portal.hostgator.com/login
    but it does not work, where do i use those details?

    Stiofan

    #301284

    Steven Tann
    Buyer
    Post count: 9
    This reply has been marked as private.
    #301285

    Steven Tann
    Buyer
    Post count: 9
    This reply has been marked as private.
    #301323

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    #301756

    Steven Tann
    Buyer
    Post count: 9
    This reply has been marked as private.
    #301969

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please check now.

    Stiofan

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