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Tagged: login details

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January 8, 2018 at 12:38 pm #411912

Stephen Schappert
Expired Member

Post count: 11

This is the usual message, but it has not sent over the last 3 days.
Dear Dana Hills,

You can log in with the following information:

Your login Information :

Username: [email protected]

Password: **********

You can login here: login

Thank you,

http://biosbuildingtechnologies.com.

January 8, 2018 at 12:57 pm #411916

Guust
Moderator

Post count: 29970

Has it not been sent, or not been delivered?
Have you installed a plugin like https://wordpress.org/plugins/email-log/ ?
That way you can check what is being sent by WordPress.

January 24, 2018 at 12:28 pm #414141

Stephen Schappert
Expired Member

Post count: 11

users cant even sign in, this is not an email server issue and I see other users having the same problem. when I try to login as a new user I get this replay by your system. ERROR: The email address isn’t correct.

January 24, 2018 at 12:42 pm #414148

Alex Rollin
Moderator

Post count: 27815

Hello,

Sounds like 2 issues.

1# Emails not being sent.
Please install mail-log to verify the status of the emails.

2# Login issue
Please make a private reply with your site URL and the following details so we can take a look:

WordPress Credentials
WP Admin URL:
WP Admin Username:
WP Admin Password:

FTP Credentials
FTP Host:
FTP Port:
FTP User:
FTP Password:

January 25, 2018 at 2:40 pm #414396

Stephen Schappert
Expired Member

Post count: 11

This reply has been marked as private.

January 25, 2018 at 2:59 pm #414399

Alex Rollin
Moderator

Post count: 27815

Hello,

I am unable to login with those credentials. Could you please check them and let us know?

I registered (also) and received login information by email.

The email was in my spam folder.

I clicked the login link and was already logged in as GD does auto login.

Upon returning to the site and landing on ‘joinnetwork’ I was redirected to the ‘places’ page.

Everything looks good from over here!

How will you direct new users to create/add a listing?

Let us know if the issue crops back up.

Thanks
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