Geocode was not successful for the following reason: REQUEST_DENIED

This topic contains 9 replies, has 4 voices, and was last updated by  Naveen Giri 5 years ago.

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  • October 23, 2019 at 9:41 am #514395

    Robert Davenport
    Buyer
    Post count: 609

    Hi!

    We’re working on ShopHawaii.me on the Admin side and keep getting this popup whenever we attempt to save or update anything. Can you please explain what this means and how to resolve it?

    shophawaii.me says
    Geocode was not successful for the following reason: REQUEST_DENIED

    Thank you,
    Robert

    October 23, 2019 at 9:53 am #514397

    Kor
    Moderator
    Post count: 16516

    Hi Robert,

    Thanks for your post. The geocoding error means that your Google Maps API keys might not be set up correctly. Could you please and see if you’ve set up billing correctly on your Google Maps API key? https://developers.google.com/maps/documentation/javascript/get-api-key

    October 23, 2019 at 10:07 am #514399

    Robert Davenport
    Buyer
    Post count: 609

    Hi Kor,

    Thanks for pointing out the issue. I can definitely set this up…

    Can you please explain where to input the Map Keys and/or if we can use the Free Street version that used to be included with GD?

    Thank you!

    October 23, 2019 at 10:13 am #514401

    Robert Davenport
    Buyer
    Post count: 609

    Kor,

    Believe I found where to update the main site map here: https://shophawaii.me/places/category/attractions/

    But when I click on the individual listings the map is still showing it’s not working. How to update so the individual Place maps display…? https://shophawaii.me/places/united-states/hawaii/honolulu/shop-hawaii/#post_map

    Thank you!

    October 23, 2019 at 10:16 am #514403

    Robert Davenport
    Buyer
    Post count: 609

    Believe we have it resolved now…had to delete the website cache. Now the individual maps are displaying.

    Thank you!

    October 23, 2019 at 10:20 am #514404

    Robert Davenport
    Buyer
    Post count: 609

    One final question related to the maps….how do you update it to show Miles instead of Kilometers?

    October 23, 2019 at 1:07 pm #514418

    Kor
    Moderator
    Post count: 16516

    Hi Robert,

    You can locate the option in GD > Settings > General > Search > Search distances as shown in the attached screenshot.

    October 23, 2019 at 2:19 pm #514425

    Robert Davenport
    Buyer
    Post count: 609

    Hi Kor,

    So we did check and confirm that we have it set to Miles and Feet but if you go to this listing here:

    https://shophawaii.me/places/united-states/hawaii/honolulu/tommy-bahama-restaurant-bar-store/#post_map

    …and use this address to get directions on the Map: 733 Bishop Street, Honolulu, Hawaii 96850 the map is still showing Kilometers and Meters instead of Miles & Feet.

    Is there another setting that needs to be adjusted…?

    Thank you!

    October 23, 2019 at 5:36 pm #514459

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I don’t think that can be changed, but I have asked the developers to look into it and let us know.

    Thanks

    October 25, 2019 at 9:34 am #514710

    Naveen Giri
    Moderator
    Post count: 1559
    This reply has been marked as private.
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