Geocode was not successful UNKNOWN_ERROR

This topic contains 6 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 11 months ago.

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  • April 16, 2018 at 9:12 am #426765

    wci
    Expired Member
    Post count: 1035

    Dear support team,

    please help to solve this issue displayed while trying to open GeoDirectory genereal settings.

    “Geocode was not successful for the following reason: UNKNOWN_ERROR”

    Screenshot > https://www.screencast.com/t/1kF2uAFw
    URL to settings

    Best, Alex

    April 16, 2018 at 9:14 am #426766

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    April 16, 2018 at 11:09 am #426778

    Kor
    Moderator
    Post count: 16516

    Hi wci,

    Thanks for your post. Just tested your Website and it’s working fine. Check out the attached screenshot. Could you please try using another browser and see if it works?

    Thanks!

    April 16, 2018 at 6:17 pm #426839

    wci
    Expired Member
    Post count: 1035

    ok – thanks. Seems to work again.
    Best, Alex

    April 17, 2018 at 7:44 am #426900

    wci
    Expired Member
    Post count: 1035

    Hi,

    it seems that this is not resolved as I am still getting this message by using other browsers too. Screenshot > https://www.screencast.com/t/BKz0dlsY8

    As well I have an issue as global map view of gastronomies in never end loading and does not display any map icons. I am also unable to switch to accommodation, locations, services, real estates or events to display icons on map too. Sceeenshot > https://www.screencast.com/t/oA7cg5Aj

    So I need again your help to solve the issue.

    Best, Alex

    April 17, 2018 at 8:11 am #426906

    wci
    Expired Member
    Post count: 1035

    Hi again,

    it seems that I could have solve this within GD > Design Settings by re-creating a new google API key, switching settings of “Select Maps API” (from load automatic to google, open street maps and back to load automatic) as well by de-/reset of “enable map cache” AND deleting browser cache too.

    Best, Alex

    April 17, 2018 at 9:16 am #426933

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for letting us know!

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