Geodir Location Manager Causing Major Timeouts

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Tagged: location manager

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August 11, 2017 at 2:48 pm #390731

Dean O Toole
Expired Member

Post count: 5

Hi,

I have over 43,000 business listings on my site and now whenever a user tries to upload a listing via the front end, it takes about 10 minutes to upload (after the preview listing page).

If a user decides to leave the website during the upload, it maxes out the server (see attached).

I realised that if I disable the Location Manager plugin then a user is able to upload a business listing straight away with no problems at all (ensuring the listing is within the default location).

Please can someone let me know of anyway to fix this as I am very close to losing my client who I have put this together for.

Kind Regards,

The_Decanus

August 11, 2017 at 4:03 pm #390744

Kor
Moderator

Post count: 16516

Hi Dean,

Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

August 11, 2017 at 4:23 pm #390750

Dean O Toole
Expired Member

Post count: 5

This reply has been marked as private.

August 11, 2017 at 9:41 pm #390789

Paolo
Site Admin

Post count: 31206

Hi Dean,

navigating the website is pretty fast, so if the slowness is only visible when submitting a listing and only with the Location Manager installed, there must be a bottleneck somewhere.

If you provide FTP credentials and phpmyadmin/cpanel credentials we will follow up and let you know.

Developers are all already off though, so they’ll most likely reply after the week end.

Let us know,

Thanks

August 14, 2017 at 7:54 am #391032

Dean Michael
Free User

Post count: 1

This reply has been marked as private.

August 14, 2017 at 8:41 am #391033

Dean O Toole
Expired Member

Post count: 5

@paolo

Apologies, I just realised I replied on a different account I didn’t realise I had. Please see the private reply above for the details.

Kind Regards,
Dean

August 14, 2017 at 3:31 pm #391123

Paolo
Site Admin

Post count: 31206

The developers have been alerted and they’ll follow up with you asap.

Thanks for your patience,

August 14, 2017 at 3:45 pm #391130

Stiofan O’Connor
Site Admin

Post count: 22956

Hi Dean,

Just from reading the topic, and you having 43k+ listings and only a shared server, this would be my guess of where the problem is. Wen you add a listing it has to rebuild the listing counts for each category/location, with so many listings my guess is that is where the problem is.

Where are u based and whats ur budget, maybe we can recommend a hosting solution.

Thanks,

Stiofan

August 14, 2017 at 3:59 pm #391135

Dean O Toole
Expired Member

Post count: 5

@StiofanOConnor

Thanks for your reply.

I was expecting something along the lines of server issues however I was hoping it might be a memory leak that could be fixed with ease 🙁 – I thought it might not be the servers because when I installed the Location Manager plugin on a fresh, test site with no data on – I tried to upload 1,000 listings and it was slow. Would the servers still be an issue there?

The budget is up to the client however I’ve been shopping around and came across some 250GB SSD servers here: https://brixly.uk/fast-ssd-vps-servers/

August 14, 2017 at 4:12 pm #391139

Stiofan O’Connor
Site Admin

Post count: 22956

This reply has been marked as private.

August 15, 2017 at 8:25 am #391252

Dean O Toole
Expired Member

Post count: 5

@stiofan – Thanks for your help. Is there any alternative to the server issue?

I mean it is only when I have the Location Manager plugin installed and I have tried it on different servers, brand new websites etc and it still breaks the site even if I upload one or two listings within the import section.

Then of course uploading a business listing from the front end is breaking the site as well and it is only when I have the location manager installed. :/

Kind Regards,
Dean

August 16, 2017 at 7:39 am #391406

Dean O Toole
Expired Member

Post count: 5

This reply has been marked as private.

August 16, 2017 at 10:55 am #391436

Stiofan O’Connor
Site Admin

Post count: 22956

I had replied yesterday but i think i was logged out in the middle of my reply and it got lost..

I actually added a setting to prevent the auto update term counts, and it then seemed to add listings ok but this means you would need to manually run the GD Tools>Location category counts but i think even this failed so it’s your hosting that is limiting things.

If i were you i would look at that server i mentioned, you could have many site like yours on that or also many other clients.

Thanks,

Stiofan
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