GeoDirectory is conflicting with WooCommerce

This topic contains 11 replies, has 4 voices, and was last updated by  Stiofan O’Connor 8 years, 3 months ago.

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  • December 7, 2016 at 3:18 am #320355

    locololo2
    Free User
    Post count: 37

    Hey guys,

    I just purchased the Location Manager plugin and then noticed that the GeoDirectory plugin in general is conflicting with my WooCommerce shop experience. I’ve isolated the issue down to when GeoDirectory is activated.

    Here’s my shop archives: http://amador360-staging.mckmedia.co/shop/

    Here are the steps the reproduce the issue:

    1) Click an “Add to Cart” button with 1 product quantity.
    2) The product is added once, and then the page continues loading until it’s added again. In total 2 products get added to the cart.

    I checked the console for errors and found an issue that looks like it is coming from GeoDirectory. I believe the add to cart button is using ajax.

    Why would these two pieces of functionality be conflicting?

    Looking forward to your help!

    December 7, 2016 at 5:22 am #320387

    Kor
    Moderator
    Post count: 16516

    Hi Leigh,

    Do you think you can share WP temp admin access to your site so we can check on the backend? You can post the details here using the private reply option below.

    Thanks!

    December 7, 2016 at 2:01 pm #320666

    locololo2
    Free User
    Post count: 37
    This reply has been marked as private.
    December 7, 2016 at 6:32 pm #320762

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I see you have W3 Total Cache installed. That plugin is not compatible with GeoDirectory, only Wp Super Cache + Autoptimizer and GD Booster are. Remove it please and make sure to delete the files and folders it creates in wp-content too.

    If the problem persist, it’s also possible that the conflict isn’t with WooCommerce itself (nobody ever reported it), but with one of the many extensions that you have installed

    Did you try deactivating them momentarily to see if the problem persist? That would help chasing the culprit.

    Let us know,

    December 7, 2016 at 8:34 pm #320819

    locololo2
    Free User
    Post count: 37

    Paolo,

    I have W3 Total Cache activated but none of the settings are on.

    December 7, 2016 at 8:51 pm #320853

    Paolo
    Site Admin
    Post count: 31211

    Ok thanks, did you try deactivating the Woocommerce extensions to test?

    December 8, 2016 at 11:05 am #321252

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    If you provide FTP info also we will be able to test.

    Thanks,

    Stiofan

    December 10, 2016 at 6:57 pm #322618

    locololo2
    Free User
    Post count: 37

    Hey Stiofan & Paolo,

    I’m sorry I got distracted by other work and missed your responses. I removed W3 total cache and installed WP Super Cache and have narrowed down the issue:

    GeoDirectory + WooCommerce + Page Caching causes the duplicate AddtoCart issue.

    When it’s just WooCommerce + Page Caching, there’s no issue. For some reason, when all three are activated then the issue occurs.

    Would you guys be able to please help me troubleshoot and resolve this issue? I will send FTP info in a private message.

    December 10, 2016 at 7:00 pm #322620

    locololo2
    Free User
    Post count: 37
    This reply has been marked as private.
    December 10, 2016 at 7:00 pm #322621

    Paolo
    Site Admin
    Post count: 31211

    Stiofan is alerted, he’ll work on it and let you know asap.

    Thanks

    December 10, 2016 at 7:57 pm #322685

    locololo2
    Free User
    Post count: 37

    Thanks Paolo! I’m looking forward to hearing back

    December 12, 2016 at 1:28 pm #323633

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    This is super weird, what do u mean by “Page Caching”?

    Stiofan

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