Geodirectory Plugin crashing site

This topic contains 14 replies, has 2 voices, and was last updated by  Kor 7 years, 9 months ago.

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  • #368784

    Leanne
    Buyer
    Post count: 43

    My site was recently moved from one server to the other due to the inability of the Location Manager plugin to update due to ssl issues. Now that the site has been moved, every time I try to activate the Geodirectory plugins it crashes my sites and my wordpress dashboard.

    #368787

    Kor
    Moderator
    Post count: 16516

    Hi Leanne,

    Please provide the login credentials listed below so that we could check on it.

    WP Admin
    Login URL :
    Login Username :
    Login Password :

    FTP Access
    FTP Host :
    FTP Username :
    FTP Password :

    #368789

    Leanne
    Buyer
    Post count: 43
    This reply has been marked as private.
    #368793

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #368794

    Leanne
    Buyer
    Post count: 43
    This reply has been marked as private.
    #368800

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #368801

    Leanne
    Buyer
    Post count: 43
    This reply has been marked as private.
    #368809

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #368820

    Leanne
    Buyer
    Post count: 43
    This reply has been marked as private.
    #368842

    Leanne
    Buyer
    Post count: 43
    This reply has been marked as private.
    #368843

    Kor
    Moderator
    Post count: 16516

    Hi Leanne,

    Our developer just checked your Website and the reason the issue it happens is because of insufficient PHP memory limit. We’ve increased it for you and everything should work fine now. Also, I’ve edited the “Phone” custom field so that it displays on the listing page https://wpgeodirectory.com/docs/core-place-settings/#show . Could you please check on it and see if it’s what you’re looking for?

    Thanks!

    #368846

    Leanne
    Buyer
    Post count: 43

    Thank you, thank you and a thousand more thanks.

    I now just need to find out how to change the order of the tabbed section of the listing detail when using the list format and not the tabs to view the information.

    #368848

    Kor
    Moderator
    Post count: 16516

    Hi Leanne,

    This section of the documentation should lead you to the correct path https://wpgeodirectory.com/re-order-tabs-in-a-listing-detail-page/

    Thanks!

    #369028

    Leanne
    Buyer
    Post count: 43
    This reply has been marked as private.
    #369043

    Kor
    Moderator
    Post count: 16516

    Hi Leanne,

    Thanks for your reply. I’ve checked your Website again and it works fine http://prntscr.com/en1o8z . Did you somehow fixed this on your end? Let us know how it goes.

    Thanks!

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