GeoDirectory v1.6.30

This topic contains 8 replies, has 3 voices, and was last updated by  Paolo 6 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #451400

    joe purcell
    Expired Member
    Post count: 97

    site name = nightlifemagazine.com

    1) somehow all the geodirectory selections within the admin panel have dissapeared, however, it appears that all of the files appear intact in the plugins file.

    2) all of the plugins core, location, search ect have been de-activated, possibly caused by the #1 (admin panel missing item)

    3) if I attempt to activate the core plugin I will get the message that you can also see in on of the attached images

    Plugin could not be activated because it triggered a fatal error.

    Parse error: syntax error, unexpected T_FUNCTION in /home1/jjdpurce/public_html/nightlifemagazinena/wp-content/plugins/geodirectory/geodirectory-functions/helper_functions.php on line 852

    Can I reinstall geodirectory to fix this and how will this effect the geodirectory data?

    Thanx

    Joe Purcell

    #451406

    Alex Rollin
    Moderator
    Post count: 27815

    De-activating and deleting GD should not effect your data unless you have explicitly set the options in the uninstall.

    You can take a backup of your site first if you have concerns.

    Then yes, do delete the GD plugin and reinstall a fresh copy. If it shows up ok, then re-activate addons and update to the latest.

    Let us know how it goes.

    #451418

    joe purcell
    Expired Member
    Post count: 97

    I deleted the geodirectory plugin and reinstalled fresh copy, receiving same message when I attempt to activate. Included image displaying helper_functions.php file from new install @ 6:08pm

    I also took a shot and downloaded the plugin “GeoDeals For Geodirectory” received the following message when I attempted to activate.

    Parse error: syntax error, unexpected T_OBJECT_OPERATOR in /home1/jjdpurce/public_html/nightlifemagazinena/wp-content/plugins/geodeals-for-geodirectory/includes/geodeals-gd-listings-shortcode-manager.php on line 127

    #451453

    Alex Rollin
    Moderator
    Post count: 27815

    We can take a look at that, please create a private reply and include the following info:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    About the 3rd party plugin, you will need to contact the author for support.

    #451472

    joe purcell
    Expired Member
    Post count: 97
    This reply has been marked as private.
    #451484

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #451491

    Paolo
    Site Admin
    Post count: 31211

    most likely this is yourt problem https://wpgeodirectory.com/support/topic/geodirectory-fatal-error-message/#post-384054

    let us know how it goes…

    thanks

    #452446

    joe purcell
    Expired Member
    Post count: 97

    Hey Guys, Sorry for my tardiness in replying. The PHP upgrade was spot on!!

    Thanx

    #452451

    Paolo
    Site Admin
    Post count: 31211

    Glad I could help.

    🙂

Viewing 9 posts - 1 through 9 (of 9 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount