Google analytics in an infinate loop

This topic contains 20 replies, has 3 voices, and was last updated by  Stiofan O’Connor 9 years, 9 months ago.

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  • December 29, 2014 at 9:05 pm #25805

    janlamprecht
    Expired Member
    Post count: 36

    Hi there,
    The Google analytics on the listings sidebar doesn´t seem to do anything except loop around in circles. It worked fine on a previous installation but on my new installation I can`t get it to work proparly.

    Like I said, it`s in an infinate loop, no login failed message, no “no stats aivalable message”….nothing, just looping without any results.

    Some help please

    Thanks

    December 29, 2014 at 11:05 pm #25818

    Guust
    Moderator
    Post count: 29970

    Can you post your URL and WP admin details in a private message please, so we can have a look.
    I assume you checked your setup as per http://docs.wpgeodirectory.com/core-general/#analytics

    December 30, 2014 at 10:40 am #25835

    janlamprecht
    Expired Member
    Post count: 36
    This reply has been marked as private.
    December 30, 2014 at 10:46 am #25837

    janlamprecht
    Expired Member
    Post count: 36
    This reply has been marked as private.
    December 30, 2014 at 11:00 am #25840

    Guust
    Moderator
    Post count: 29970

    Sorry, but those credentials are not working.
    Do you have analytics set up for that URL?
    And is that the code you are using?

    December 30, 2014 at 11:46 am #25846

    janlamprecht
    Expired Member
    Post count: 36

    Interesting, not sure why the credencials are not working, as they worked fine before on a different domiain name for testing purposes. And if so, why am I not getting a message….”Login failed”? If the credencials are wrong, I imagine that I should at least get some kind of info and not just an infinate loop.

    All the credencials are correct to my understanding, I will check again just to be sure.

    Thank you

    December 30, 2014 at 11:59 am #25849

    Guust
    Moderator
    Post count: 29970

    I meant I cannot login into your WP admin area, the username or password are not right.
    And I cannot look at your GA account without a password.

    December 30, 2014 at 3:25 pm #25862

    janlamprecht
    Expired Member
    Post count: 36
    This reply has been marked as private.
    December 30, 2014 at 10:22 pm #25906

    Guust
    Moderator
    Post count: 29970

    You cannot use GA code for mysite.com for yoursite.com.
    You need to set up GA for the correct site, or simply wait until you transfer to the real domain.
    There has been no case yet where it did not work once the correct code was entered.

    December 30, 2014 at 10:22 pm #25907

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    January 19, 2015 at 3:54 pm #28009

    janlamprecht
    Expired Member
    Post count: 36
    This reply has been marked as private.
    January 19, 2015 at 9:31 pm #28071

    Guust
    Moderator
    Post count: 29970

    I cannot find that error anywhere.
    Your Google analytics Profile ID needs to include the ga.
    Assuming that the number you had there was your profile ID I added ga in front.

    January 20, 2015 at 12:01 pm #28130

    janlamprecht
    Expired Member
    Post count: 36

    Hi there,

    The option known as “Show business owner google analytics stats?” was dissabled, therefor no error message was not visible in the sidebar where the stats are normally shown when enabled. I disabled it because of the error message that i am talking about, I didn`t want my clients to see the error message. I took the liberty and took a screen-shot of the error message. I´ll attach it to this message.

    Note: It´s disabled now, if you want to see the error message you need the enable the previously mentioned option. If you intend to enable it to verify the error for yourself, please disable the option again once finished as I don`t want my client to see the error message.

    Thank you for your time.

    January 20, 2015 at 12:05 pm #28132

    janlamprecht
    Expired Member
    Post count: 36

    img upload failed, I´ll try uploading it again in this message.

    January 20, 2015 at 12:33 pm #28139

    Guust
    Moderator
    Post count: 29970

    We need to get Stiofan to look at this.

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