google analytics just loading

This topic contains 6 replies, has 3 voices, and was last updated by  Stiofan O’Connor 9 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #52225

    jankubeug
    Free User
    Post count: 12

    Hi,
    I do just get a loading-icon for google analytics

    • it’s connected
    • it’s chosen in the product
    • no issue regarding google analytics in the console
    • Avada Theme in use
    • GD updated

    Any tipps to find the problem, please?

    #52245

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    Please provide wp-admin details to your site and we will have a look, (just tick “set as private reply” when replying and only staff will be able to see it.)

    Thanks,

    Stiofan

    #52281

    jankubeug
    Free User
    Post count: 12
    This reply has been marked as private.
    #52484

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the google analytics code is missing. You only have UA-65670654-1, while it should be a script.

    Thanks

    #52536

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    There was a few problems including one with the plugin “WIDGET BUNDLE” where i had to set and unset a setting to make it work correct.

    Please check now.

    Thanks,

    Stiofan

    #52538

    jankubeug
    Free User
    Post count: 12

    Great, thats it. Thanks a lot!

    #52541

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You are welcome 🙂

Viewing 7 posts - 1 through 7 (of 7 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount