Google maps "Get Direction" error

This topic contains 9 replies, has 3 voices, and was last updated by  Kiran 8 years, 5 months ago.

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  • June 29, 2016 at 9:57 am #218082

    iconraju
    Expired Member
    Post count: 187

    Hi,

    In the detailed listing page, when info is added to get directions, error message is coming saying “Address not found”

    The screenshot can be viewed here: http://prnt.sc/bmibiz

    I can’t understand why this is happening now, as it was not the case before.

    I will send you the site credentials in a PM.

    Hope you will look into it and have it resolved.

    Thanks and rgds,

    gsr

    June 29, 2016 at 9:59 am #218083

    iconraju
    Expired Member
    Post count: 187
    This reply has been marked as private.
    June 29, 2016 at 7:34 pm #218541

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    it does the same on our demo, I’m not sure why though, I flagged this for the developers.

    They’ll let us know soon.

    Thanks

    July 20, 2016 at 9:44 am #230485

    iconraju
    Expired Member
    Post count: 187

    Hi Paolo,
    It’s more than2 weeks now.
    Have the developers resolved this?

    Your response will be appreciated.

    Thanks,

    gsr

    July 20, 2016 at 5:24 pm #230887

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’m really sorry about the delay, I must have forgot to save the task in the project manager because I couldn’t find it. I created the task now and gave it highest priority.

    I apologize again and thanks for your patience,

    July 21, 2016 at 4:55 am #231119

    iconraju
    Expired Member
    Post count: 187

    Hi Paolo,

    No problem. Just reminded you gently about the pending task.

    I hope to get your response in a couple of days.

    Thanks,

    gsr

    July 21, 2016 at 5:05 am #231120

    Kiran
    Moderator
    Post count: 7069

    Hi,

    Please can you tell us how to recreate problem. Because i have checked on your site it worked fine for same address “Ameerpet, Hyderabad, Telangana, India” without error.

    Currently your site has OpenStreetMap is enabled so to check Google Map Direction i have enabled Google Map from Map Settings.
    Also seems your google map key not correctly configured in Google API settings, because it gives console error “Google Maps API error: RefererNotAllowedMapError”. So i have created new Google API Key with your domain to test it on your site.

    Let us know.

    Thanks,
    Kiran

    July 21, 2016 at 5:07 am #231124

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    July 21, 2016 at 5:10 am #231126

    iconraju
    Expired Member
    Post count: 187

    Hi Kiran,

    Thanks for your response.
    As I understand, Enabling Google Map instead of Street Map and Creating Google API key has sorted out the problem.

    Thanks for resolving the issue.

    gsr

    July 21, 2016 at 5:14 am #231128

    Kiran
    Moderator
    Post count: 7069

    Thanks for letting us know. 🙂

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