Header Size

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April 15, 2018 at 7:39 pm #426717

Matt Shannon
Expired Member

Post count: 39

Hi,

Header size is way to big. I’ve tried uploading different logo sizes and editing header spacing in the customize page.

Is there additional CSS coding I can add to narrow down the header size?

Website: https://trekwest.ca/

Thanks

April 16, 2018 at 2:02 am #426736
Kor
Moderator

Post count: 16516
Hi Matt,,

Thanks for your post. Just inspected your Website and it looks like your original logo size is too huge. Could you resize it to around 200px x 150px ? Or you can try using the custom CSS code below to correct the height and margin. If it doesn’t help, kindly share WP admin access in private reply and we’ll check on it.
```
.site-logo img {
    max-height:150px!important;
}

.site-logo-wrap .site-logo {
    margin-top: 0px!important;
}
```
April 17, 2018 at 2:15 am #426877

Matt Shannon
Expired Member

Post count: 39

Thanks Kor, that worked.

Could you also look into another issue I have.

When I activate GD Locations Manager, my site wont work and it gives me a Error 500 internal server.

please advise how to resolve this issue.

Thanks!

April 17, 2018 at 2:34 am #426878

Kor
Moderator

Post count: 16516

Hi Matt,

Thanks for your reply. Could you please contact your hosting provider and ask them to increase the PHP values such as “PHP Memory” and see if it helps? An Error 500 is usually a server related issue.

Thanks!

April 17, 2018 at 3:25 am #426885

Matt Shannon
Expired Member

Post count: 39

This reply has been marked as private.

April 17, 2018 at 8:42 am #426919

Alex Rollin
Moderator

Post count: 27815

Hello Matt,

thanks for bringing that warning to our attention.

We revisit PHP warnings on a regular basis and address them. For now, if you are seeing that warning on the frontend, you can disable PHP Warning notifications so they don’t interrupt your user experience.

http://www.wpbeginner.com/wp-tutorials/how-to-turn-off-php-errors-in-wordpress/

Are you able to activate and use Location Manager now? Let us know

April 18, 2018 at 2:40 am #427033

Matt Shannon
Expired Member

Post count: 39

I changed the WP-config to what they instructed me in the step-by-step procedure and when I activate Locations Manager, the site goes to 500 internal server error still.

Once i deactivate Locations Manager, I can gain access to my site.

April 18, 2018 at 2:42 am #427035

Alex Rollin
Moderator

Post count: 27815

Hi Matt,

Please send over the site login URL and the WP Admin credentials, plus FTP, and we will take a look.

Thanks

WordPress Credentials
WP Admin Login URL:
WP Admin Username:
WP Admin Password:

FTP Credentials
FTP Host:
FTP Port:
FTP User:
FTP Password:

April 18, 2018 at 3:07 am #427037

Matt Shannon
Expired Member

Post count: 39

This reply has been marked as private.

April 18, 2018 at 11:50 am #427088

Alex Rollin
Moderator

Post count: 27815

Hello Matt,

unfortunately I cannot login with those WP credentials: Invalid Username/Password.

Also, the FTP information is incomplete.

Please validate the WP admin credentials and repost so we can take a look.

Offhand it looks like you have the location manager activated and working, is that right?

April 18, 2018 at 10:42 pm #427185

Matt Shannon
Expired Member

Post count: 39

This reply has been marked as private.

April 18, 2018 at 10:51 pm #427186

Matt Shannon
Expired Member

Post count: 39

I added this in to the WP-config.php :

ini_set(‘display_errors’,’Off’);
ini_set(‘error_reporting’, E_ALL );
define(‘WP_DEBUG’, false);
define(‘WP_DEBUG_DISPLAY’, false);

Then I activated the Locations Manager, the site runs but it screwed up a bunch of things. Images are gone and some pages don’t load.

When I deactivate the Locations Manager plugin, the site runs fine.

April 19, 2018 at 3:51 pm #427266

Alex Rollin
Moderator

Post count: 27815

Hello,

Location Manager is active. Disabling GD Booster restored the maps.

Please take a look and let us know.

April 19, 2018 at 4:19 pm #427270

Matt Shannon
Expired Member

Post count: 39

I just activated GD Booster.

Was that all you did, deactivate GD booster and activated Locations Manager?

So far it seems to be working.

I also added changed WP-config.php to:

ini_set(‘display_errors’,’Off’);
ini_set(‘error_reporting’, E_ALL );
define(‘WP_DEBUG’, false);
define(‘WP_DEBUG_DISPLAY’, false);

Will I have to do something like this again in the future?

April 19, 2018 at 5:55 pm #427297

Matt Shannon
Expired Member

Post count: 39

I just check the website again after a couple of hours and it crashed showing the 500 Internal Server Error again.
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