Header Size
This topic contains 26 replies, has 4 voices, and was last updated by Kiran 6 years, 10 months ago.
We have moved to a support ticketing system and our forums are now closed.
Open Support Ticket-
AuthorPosts
-
April 15, 2018 at 7:39 pm #426717
Hi,
Header size is way to big. I’ve tried uploading different logo sizes and editing header spacing in the customize page.
Is there additional CSS coding I can add to narrow down the header size?
Website: https://trekwest.ca/
Thanks
April 16, 2018 at 2:02 am #426736Hi Matt,,
Thanks for your post. Just inspected your Website and it looks like your original logo size is too huge. Could you resize it to around 200px x 150px ? Or you can try using the custom CSS code below to correct the height and margin. If it doesn’t help, kindly share WP admin access in private reply and we’ll check on it.
.site-logo img { max-height:150px!important; } .site-logo-wrap .site-logo { margin-top: 0px!important; }
April 17, 2018 at 2:15 am #426877Thanks Kor, that worked.
Could you also look into another issue I have.
When I activate GD Locations Manager, my site wont work and it gives me a Error 500 internal server.
please advise how to resolve this issue.
Thanks!
April 17, 2018 at 2:34 am #426878Hi Matt,
Thanks for your reply. Could you please contact your hosting provider and ask them to increase the PHP values such as “PHP Memory” and see if it helps? An Error 500 is usually a server related issue.
Thanks!
April 17, 2018 at 3:25 am #426885This reply has been marked as private.April 17, 2018 at 8:42 am #426919Hello Matt,
thanks for bringing that warning to our attention.
We revisit PHP warnings on a regular basis and address them. For now, if you are seeing that warning on the frontend, you can disable PHP Warning notifications so they don’t interrupt your user experience.
http://www.wpbeginner.com/wp-tutorials/how-to-turn-off-php-errors-in-wordpress/
Are you able to activate and use Location Manager now? Let us know
April 18, 2018 at 2:40 am #427033I changed the WP-config to what they instructed me in the step-by-step procedure and when I activate Locations Manager, the site goes to 500 internal server error still.
Once i deactivate Locations Manager, I can gain access to my site.
April 18, 2018 at 2:42 am #427035Hi Matt,
Please send over the site login URL and the WP Admin credentials, plus FTP, and we will take a look.
Thanks
WordPress Credentials
WP Admin Login URL:
WP Admin Username:
WP Admin Password:FTP Credentials
FTP Host:
FTP Port:
FTP User:
FTP Password:April 18, 2018 at 3:07 am #427037This reply has been marked as private.April 18, 2018 at 11:50 am #427088Hello Matt,
unfortunately I cannot login with those WP credentials: Invalid Username/Password.
Also, the FTP information is incomplete.
Please validate the WP admin credentials and repost so we can take a look.
Offhand it looks like you have the location manager activated and working, is that right?
April 18, 2018 at 10:42 pm #427185This reply has been marked as private.April 18, 2018 at 10:51 pm #427186I added this in to the WP-config.php :
ini_set(‘display_errors’,’Off’);
ini_set(‘error_reporting’, E_ALL );
define(‘WP_DEBUG’, false);
define(‘WP_DEBUG_DISPLAY’, false);Then I activated the Locations Manager, the site runs but it screwed up a bunch of things. Images are gone and some pages don’t load.
When I deactivate the Locations Manager plugin, the site runs fine.
April 19, 2018 at 3:51 pm #427266Hello,
Location Manager is active. Disabling GD Booster restored the maps.
Please take a look and let us know.
April 19, 2018 at 4:19 pm #427270I just activated GD Booster.
Was that all you did, deactivate GD booster and activated Locations Manager?
So far it seems to be working.
I also added changed WP-config.php to:
ini_set(‘display_errors’,’Off’);
ini_set(‘error_reporting’, E_ALL );
define(‘WP_DEBUG’, false);
define(‘WP_DEBUG_DISPLAY’, false);Will I have to do something like this again in the future?
April 19, 2018 at 5:55 pm #427297I just check the website again after a couple of hours and it crashed showing the 500 Internal Server Error again.
-
AuthorPosts
We have moved to a support ticketing system and our forums are now closed.
Open Support Ticket