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Ok,

Either GD Booster is deactivated while Locations Manager is running and the site works (But runs very slowly)
OR Locations Manager is deactivated while GD booster is running ( Runs fast But I can’t use Locations Manager which is a big issue)

Regardless I need both of them active. Can you please help to resolve this issue?

Hi Kiran,

I have been working with Bluehost the last two nights. There final conclusion is this: “Thank you for holding the line Matt. The level 2 team has checked the issue and they have informed me that the issue is not from the server end, unfortunately your web developers should look into this.”

Currently the GD Locations Manager is deactivated. The site seems to work fine when GD Locations Manager is deactivated. Once it is activated it starts sending viewers to 500 internal server error page. (This happens at different times on smart phones and web browsers like FF and Chrome).

I will clear the history and enter the website again (Or deactivate and activate Locations Manager) and the site works until I move around the site.

I need the Locations Manager to work without sending viewers to a 500 errors page. Any help would be greatly appreciated.

Thanks.

Hi Kiran,

From Bluehost: There is one error log in your File Manager.

Below is the error log
PHP Warning: Error while sending QUERY packet. PID=4609 in /home2/trekwest/public_html/wp-includes/wp-db.php on line 1924

I sent him a link that shows 500 internal service error He then said “That is because the link “/places/bridge/dorchesters-trestle/” is not exist in your File Manager.”

Same with a few other examples I sent him. another link same result — “/places/bridge/dorchesters-trestle/” is not exist in your File Manager.