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HELP! Everything Disappeared

This topic contains 8 replies, has 2 voices, and was last updated by  Jennifer Questad 7 years, 10 months ago.

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  • June 27, 2017 at 11:15 pm #384939

    Jennifer Questad
    Free User
    Post count: 36

    Dear GD — I had to disable my plugins to test for a conflict and now my GD doesn’t show up at all. http://108.167.153.189/distributor-directory/

    What did I do wrong and how do I restore my work? The only think I can think of is that we moved over the a cloud based server, which changed the IP. HELP!!!!

    June 28, 2017 at 2:27 am #384945

    Kor
    Moderator
    Post count: 16516

    Hi Jennifer,

    Please share WP admin access to your Website so that we could take a better look at it. You can use the private reply option below.

    Thanks!

    June 28, 2017 at 4:14 am #384950

    Jennifer Questad
    Free User
    Post count: 36
    This reply has been marked as private.
    June 28, 2017 at 5:50 pm #385039

    Kor
    Moderator
    Post count: 16516

    Hi Jennifer,

    You have chosen this page to be your directory homepage http://108.167.153.189/distributor-directory/ . Could you please check on it?

    Thanks!

    June 28, 2017 at 6:31 pm #385054

    Jennifer Questad
    Free User
    Post count: 36

    Thanks so much Kor — you are a true lifesaver!

    One final question: Is there a way to just display the map without the All listing section below it?

    June 29, 2017 at 5:06 pm #385174

    Kor
    Moderator
    Post count: 16516

    Hi Jennifer,

    Could you check out the widget section of your Website and remove the widget that you do not want? Here is a screenshot for your reference http://prntscr.com/fpo8wf

    June 29, 2017 at 7:37 pm #385191

    Jennifer Questad
    Free User
    Post count: 36

    Dear Kor,

    Thanks again! Mission accomplished.

    My only remaining question is that I want Home in the breadcrumb navigation to go to the main distributors page instead of the front page of my site. I checked off the box in GD Multilocations panel to go to Current location page (ex: mysite.com/location/glasgow/), but it still takes me back to the front page of the site. Any thoughts?

    June 30, 2017 at 8:08 am #385238

    Kor
    Moderator
    Post count: 16516

    Hi jennifer,

    Glad that helped. However, what you needed there can’t be done, unfortunately.

    Thanks

    June 30, 2017 at 10:25 pm #385352

    Jennifer Questad
    Free User
    Post count: 36

    No, Kor, thank you as always for your prompt and courteous help! 🙂

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