Home page issues

This topic contains 13 replies, has 5 voices, and was last updated by  Guust 8 years, 5 months ago.

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  • September 22, 2016 at 10:59 pm #271505

    lampshade
    Expired Member
    Post count: 129

    Hello:
    Attached image illustrates 3 issues I’m having. What you see is the GT 2 GD conversion with initial setup accomplished watching the GD YouTube videos. The top of the home page categories is incorrect. The marker icons aren’t working. I already tried GD>DESIGN>Upload map default marker icon. Where do I get these installed or activated. The right side of the page below the search box shows gd_placecategory_Accounting along with other categories. How do I fix that?
    I’ve attached an image of Stiofan’s YouTube home page, apparently my site is supposed to look similarly.

    September 23, 2016 at 5:56 am #271655

    Kor
    Moderator
    Post count: 16516

    Hi Lampshade,

    Do you think you can share WP temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    September 23, 2016 at 10:45 am #271866

    lampshade
    Expired Member
    Post count: 129
    This reply has been marked as private.
    September 23, 2016 at 4:17 pm #272024

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you need to go to Places > Place Categories and add an icon for each category.

    Let us know how it goes.

    Thanks

    September 23, 2016 at 7:24 pm #272156

    lampshade
    Expired Member
    Post count: 129

    Paolo;

    I’m letting you know what happened.

    That link takes me to the media library where I have about 35 empty frames at the top and only 2 (old) Point of interest icons. Those blanks at the top have images in them, but they are not showing. Why? The old POI’s do not look like the new POI I see in the program. They do not resemble the ones in the image I provided. Also I don’t see the video I had in the media library, that appears to have disappeared.

    That still leaves me with the question where in this program are the NEW POI icons I will spend the next six months connecting them to each location. That’s unacceptable, there must be a better way.

    Can you answer the other two questions I asked for resolution?

    September 23, 2016 at 9:48 pm #272204

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    With the import/export option you can bulk export your category, add the correct URL for the map icon and re-import it. That wouldn’t take much time.

    There are no NEW POI in the system. They new icons should be uploaded by the user.

    I don’t know why the icons are missing. I guess the conversion didn’t work correctly for some reason.

    I’ve flagged this for Stiofan, he’ll let you know asap.

    Thanks

    September 23, 2016 at 10:32 pm #272226

    lampshade
    Expired Member
    Post count: 129

    Paolo:
    OK thanks

    September 24, 2016 at 4:42 pm #272645

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Did u try the export, import for cats to fix the images?

    Stiofan

    September 24, 2016 at 5:58 pm #272674

    lampshade
    Expired Member
    Post count: 129

    Stiofan:
    1. Are you suggesting I export the entire file, then import it back into GD without changes?
    2. I already have many images existing in the media library, are you stating that this action will reset the file?
    3. Am I to export the file, add images (again) and import that file back into GD?
    4. I checked the xml exported file for a location to attach imagefiles. I began at column A1 and moved horizontally to BD1. There is no column for images.
    Thank you

    September 24, 2016 at 6:05 pm #272676

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I am talking about categories, if your images are missing, export the categories, add the image urls and then import the cats back in.

    Stiofan

    September 24, 2016 at 10:15 pm #272755

    lampshade
    Expired Member
    Post count: 129

    Stiofan:
    Aren’t the images connected to “places”(hotels, restaurants, events)? They were never connected to categories as far as I am aware.

    September 26, 2016 at 4:37 pm #273220

    Paolo
    Site Admin
    Post count: 31211

    The Map Markers are connected to categories. Weren’t we talking about the map markers since the beginning of this post?

    September 26, 2016 at 5:47 pm #273283

    lampshade
    Expired Member
    Post count: 129

    I guess the basic question is HOW do i connect the images with the places when they were attached in the GT version.
    I have spent two months and run the conversion from scratch 5 times and there is always a new issue. I getting exhausted uninstalling GD and wordpress and beginning with an fresh install every time.

    Stiofan says it took him about an hour, why am I still struggling with this two months later? My site is completely useless at the moment. Incorporating the icons was never mentioned during the conversion or discussed before I had to change to GD. If they are customized for GD should they not be included with the software?

    If someone can handle this for me, I will pay a reasonable amount. I need this up and running pronto.
    Thank you

    September 26, 2016 at 10:01 pm #273496

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
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