Home page sliding side to side on mobile device

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Tagged: mobile device sliding homepage

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December 23, 2016 at 1:25 pm #329708

mrv
Expired Member

Post count: 54

On iphone7, using Supreme child, the home page is fine & fits mobile device screen. When I select the drop down to choose the Events cpt, the whole screen actually zooms up a bit and never zooms back down after any of the cpt’s are selected. Only goes back to correct fit if the supreme logo is selected at top. What needs to be done to keep screen from moving zooming up or moving side to side?

December 23, 2016 at 2:01 pm #329709

Kor
Moderator

Post count: 16516

Hi Mrv,

Do you mind sharing the URL of the site in question so we can take a look? You can use the private reply option below.

Thanks!

December 26, 2016 at 8:20 pm #330753

mrv
Expired Member

Post count: 54

This reply has been marked as private.

December 27, 2016 at 10:40 am #331022

Kor
Moderator

Post count: 16516

Hi mrv,

I’ve tested your Website on my mobile phone and it seems to look nice on my end and I’m not able to replicate the said issue. Do you think you can share a screenshot of how it looks like on your end?

thanks

December 27, 2016 at 2:02 pm #331110

mrv
Expired Member

Post count: 54

See attached image with a series of screenshots…

1=home page
2=clicked on cpt selection, screen zooms in.
3=events is selected, screen stays zoomed in.
4=screen can be dragged to right.
5=screen can be dragged left.
6=home page, rotated orientation.
7=clicked on cpt selection, screen zooms in.
8=events is selected, screen stays zoomed in.
screen can also be dragged left and right in rotated orientation.

The only time the page goes back to fitting the screen is when I click the Supreme home page link.

Tested using Google and Safari, same issues with both.

Thought maybe it was the iphone zoom setting but that just made things zoomed in more when I changed it.

December 28, 2016 at 2:33 pm #331839

Stiofan O’Connor
Site Admin

Post count: 22956

i can’t replicate this on android on ipad, are u using safari?

Stiofan

December 28, 2016 at 3:14 pm #331898

mrv
Expired Member

Post count: 54

I have tested with Safari and Google on an iPhone 7. I plan to stop and talk to an Apple rep today. Maybe it’s just the phone or operating system. Will update you on what I find. Thanks.

January 2, 2017 at 5:24 pm #335486

mrv
Expired Member

Post count: 54

Only solution given is that a two finger pinch on the screen will bring the screen back to full view. This works for me. Will see if anyone else notices it. Thanks!
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