How do licenses work?

This topic contains 2 replies, has 2 voices, and was last updated by  David Levy 9 years, 10 months ago.

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  • #34248

    David Levy
    Buyer
    Post count: 3

    Hi,
    Not too long ago at the end of February I purchased licenses to use 3 addons, I am confused on how licensing works here?
    After installing the addons and using GeoDirectory for the first time, it asks for my username and password to update the addons.
    After investigating, my account shows no licenses whatsoever.
    After spending $80 USD for the addons with no licenses in sight,
    I found out now that I could have just paid an additional $70 USD to have a 1 year license for all addons and then would be able to auto update.
    I feel like I’ve been taken advantage of in regards to having the confusing option of buying from themetailors or doing the subscription which I didn’t know about.

    #34253

    Guust
    Moderator
    Post count: 29970

    Hi David, have a look at these 2 articles, they hopefully give you the info you need: http://docs.wpgeodirectory.com/category/geodirectory-support/
    Basically, if you bought GD addons at themetailors, you have a lifetime license for them, but you will need to sync your themetailors account with your account here.
    Have a look at those articles and if you are still stuck, just ask your questions here.

    #34258

    David Levy
    Buyer
    Post count: 3

    Ah ok, I had no idea, thank you!
    And lifetime license works for me!
    Thanks again! I was able to sync my account

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