HTTP error 500

This topic contains 3 replies, has 2 voices, and was last updated by  Kor 7 years, 8 months ago.

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  • January 10, 2018 at 12:37 pm #412176

    Ben Owen
    Free User
    Post count: 1

    I’ve recently had to restore my server from a backup and now when I go to certain links I get an HTTP 500 error.

    Using the plugin to do a search works fine and pulls back all expected results but then it appears when querying as a link it doesn’t get any results (hope I’m making sense)

    The website is http://venuestovows.co.uk

    You’ll see when clicking on suppliers or venues in the menu bar it fails immediately

    Any help appreciated

    January 10, 2018 at 1:26 pm #412178

    Kor
    Moderator
    Post count: 16516

    Hi Ben,

    Thanks for reaching us. I’ve just inspected your Website and I’m able to see the issue there. Could you please share WP admin and FTP access so that I could ask a dev to check on this? You can post the details here using the private reply option below.

    Thanks!

    January 10, 2018 at 1:40 pm #412179

    Ben Owen
    Free User
    Post count: 1
    This reply has been marked as private.
    January 10, 2018 at 1:52 pm #412180

    Kor
    Moderator
    Post count: 16516

    Hi Ben,

    Thanks for your reply. Looks like you are using most of the premium addons. Could you please login to the account that you purchased the addons so that we could assist you further with this?

    Thanks!

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