I cannot see themes demos

This topic contains 9 replies, has 3 voices, and was last updated by  Pedro Ortega 6 years, 7 months ago.

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  • July 24, 2018 at 5:49 pm #439579

    Pedro Ortega
    Buyer
    Post count: 33

    Hi friends,

    I’m thinking on using a GD theme but the demos doesn’t run in the computer.
    I’ve tried in two different computers…

    No se puede acceder a este sitio web
    No se ha podido encontrar la dirección IP del servidor de wpgeo.directory.
    Busca wp geo directory supreme en Google
    ERR_NAME_NOT_RESOLVED

    Thanks a lot.

    Pedro

    July 24, 2018 at 6:55 pm #439590

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    are you saying you cannot reach this site?

    https://wpgeo.directory/

    It seems to be working ok. Let us know!

    You can also download DS and SD from WP.org:

    https://wordpress.org/themes/directory-starter/
    https://wordpress.org/themes/supreme-directory/

    July 24, 2018 at 8:15 pm #439607

    Pedro Ortega
    Buyer
    Post count: 33

    Hi Alex,

    I cannot reach

    https://wpgeo.directory/

    I tried in two computers…

    Thanks

    July 24, 2018 at 8:18 pm #439610

    Alex Rollin
    Moderator
    Post count: 27815

    I see, I will flag this and we will check into it.

    What country are you connecting from? You can share that and any other info that might help us diagnose the issue in a private reply.

    July 24, 2018 at 8:19 pm #439611

    Alex Rollin
    Moderator
    Post count: 27815

    OK Diane, please make a new topic and we will try to help you with that.

    July 24, 2018 at 9:28 pm #439625

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    from which country are you trying to connect?

    I tested with host-tracker and the website returns no error from any of the location tested:

    http://r.h-t.co/en/3/109555c4-878f-e811-b4ae-0003ff73517a
    http://r.h-t.co/en/3/06fbd220-888f-e811-b4ae-0003ff73517a

    What do you see instead of the demo when trying to access one of the demo URLs?

    A screenshot could probably help.

    Thanks

    July 25, 2018 at 6:36 am #439664

    Pedro Ortega
    Buyer
    Post count: 33

    Hi Paolo:

    I’m in Spain.
    I attach the screen cap.

    Thanks,

    Pedro

    July 25, 2018 at 5:04 pm #439738

    Paolo
    Site Admin
    Post count: 31211

    I just tried connecting from Spain via VPN and I see the same problem. I asked to the admin of the server to let us know what may be the problem.

    Thanks for your patience

    August 1, 2018 at 5:27 pm #440815

    Paolo
    Site Admin
    Post count: 31211

    Hi Pedro,

    I contacted the server admin that takes care of the demos and he said the problem was probably temporary. I tested again from Spain with my VPN and now it works.

    Can you confirm?

    Let me know,

    Thanks

    August 5, 2018 at 11:20 am #441259

    Pedro Ortega
    Buyer
    Post count: 33

    I can see all the demos!

    Thank you so much!

    Pedro

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