I need my site fixed, it's never worked and I paid GeoDirectory over $250

This topic contains 3 replies, has 3 voices, and was last updated by  Stiofan O’Connor 8 years, 9 months ago.

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  • #114004

    zeb@lazerbright.com
    Free User
    Post count: 51

    Anyone able to fix my site? I cancelled my Geodirectory account a few months ago because I figured I’d wait till it worked out all the bugs. I wasn’t paying attention and realized I was paying Geodirectory for a year and a half or so. Any help from GeoDirectory to get this thing running or updated would be nice. I paid for several months of support and it has never worked, the site is LazerBright.com. Please help

    #114006

    Guust
    Moderator
    Post count: 29970

    You seem to be using some older plugins and theme, so please update first.
    If you post your admin details, then we can have a look if things don’t work.
    All bugs that we know of are fixed straight away, so if you have any bugs, feel free to post details of them.

    #114009

    zeb@lazerbright.com
    Free User
    Post count: 51

    Well I’d be more than happy to start my membership if I can get this site running.. The site has everything and it has never allowed me to update the site, I’d have to do it manually. I just want what I originally paid for, this site once ranked really well and after installing this plugin it went really bad and has never been running since. We lost interest in it after spending several thousand in development with continuing errors from the plugin. I knew it would eventually be solid because the developers were working really hard with constant updates, I understand how development is so I’m not mad. The plugin was a disaster at first, I’ll create an admin if GeoDirectory wants to look at it and make some quick obvious fixes, like a functional updating system. If you help me I’ll write a great review, I do believe in this plugin. I just don’t think it was ready when I first purchased it. Please help

    #114070

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    It’s a bit ambiguous to say “i need my site fixed” If you decide to continue with GD i will manually update your addons and make sure the update system works for you other than that i’m not sure what else needs doing, we are here to provide support, if you have a problem then we fix it 🙂

    Thanks,

    Stiofan

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