I updated to V2 - Site is down - GeoDirectory Support

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June 6, 2019 at 2:27 am #491146

Alex Rollin
Moderator

Post count: 27815

Hi Matt,

try WP Super Cache, if your host supports it. You can also check with your host to see what they recommend for WP.

https://wpgeodirectory.com/docs-v2/faq/performance/

To add or adjust the default marker, visit the settings in
Geodirectory – Settings – General – Advanced – Default marker icon
https://wpgeodirectory.com/docs-v2/geodirectory/settings/general/

June 7, 2019 at 10:01 pm #491654

Matt Shannon
Expired Member

Post count: 39

Thank you Alex.

Matt

June 7, 2019 at 10:04 pm #491656

Matt Shannon
Expired Member

Post count: 39

Alex,

Another quick question. When a subscriber logs into the website, their profile information does not appear in the top right corner.

Could you please advise how I can correct this?

Matt

June 8, 2019 at 4:37 pm #491726

Alex Rollin
Moderator

Post count: 27815

That feature has been removed from the theme.
The developers are considering adding it back into UsersWP in a future version.

July 6, 2019 at 6:05 am #496482

Matt Shannon
Expired Member

Post count: 39

Hi Again,

It happened again. I went onto my website and I click on an icon located on the map to view my upload image and “error”.

Kor, it was fixed before but you never gave a solution to the problem. could you please take a look and advise on the problem. I would like this to be resolved for good.

Many thanks,

Matt

July 6, 2019 at 5:28 pm #496515

Matt Shannon
Expired Member

Post count: 39

This reply has been marked as private.

July 6, 2019 at 5:55 pm #496519

Matt Shannon
Expired Member

Post count: 39

It appears to be the map that isn’t excepting the location I’ve moved the icon to. When selecting “Preview” to see the image, the map says “no records Found” – Photo attached

I’ve tried turning off plugins and turning them back on. Why has this become an issue all of a sudden?

Thanks

Matt

July 6, 2019 at 11:06 pm #496529

Alex Rollin
Moderator

Post count: 27815

Hi Matt,

listing data is not saving. Do you have a staging site where you can disable non-GD addons to see if you can identify a conflict?

We will need FTP to take another look.

Thanks

July 7, 2019 at 3:55 pm #496559

Matt Shannon
Expired Member

Post count: 39

This reply has been marked as private.

July 8, 2019 at 10:54 am #496627

Kiran
Moderator

Post count: 7069

This reply has been marked as private.

July 17, 2019 at 3:17 am #498112

Matt Shannon
Expired Member

Post count: 39

This reply has been marked as private.

July 17, 2019 at 4:44 pm #498213

Matt Shannon
Expired Member

Post count: 39

Hi Kiran,

I talked to my host and after a few hours of them checking everything over, they said: “Issue seems to be with website scripts , it would be great if you could contact your website developer and update the plugins, themes accordingly to the wordpress version ”

I am not sure exactly what plugins I need to update.

Matt

July 19, 2019 at 1:58 pm #498600

Kiran
Moderator

Post count: 7069

This reply has been marked as private.

July 19, 2019 at 4:37 pm #498643

Matt Shannon
Expired Member

Post count: 39

Hi Kiran,

I updated the plugins, but the issue is still there.

I noticed there was a “test” upload added. Did this work for you? I’m a bit confused because all of the plugins were already updated prior to you working on the site.

Please advise if I misunderstood what I was suppose to update to correct this issue.

Matt

July 20, 2019 at 12:29 am #498701

Matt Shannon
Expired Member

Post count: 39

Hi Kiran,

This has been an issue for some time now. Could you please indicate why this is still a problem. I will be sending my business elsewhere.

Please advise a solution at your earliest convenience.

Matt.
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