Im back (Updating theme and plugins)

This topic contains 12 replies, has 3 voices, and was last updated by  Guust 6 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #454281

    Leonardo Guastella
    Expired Member
    Post count: 164

    Hi there. I am back. my website inbexhill.com has been updated, but I run into a few problems.
    1- can’t login
    2- can’t add new listings
    can I get some help
    (Ps: I will be expanding to. national directory focused on local businesses. under a new domain)

    #454288

    Guust
    Moderator
    Post count: 29970

    Can we please have WP admin and FTP details in a private reply.

    Can you explain what you mean with “can’t add new listings”? Frontend, backend, CSV import? What errors do you get?

    Thanks

    #454306

    Leonardo Guastella
    Expired Member
    Post count: 164
    This reply has been marked as private.
    #454310

    Guust
    Moderator
    Post count: 29970

    Can we please have FTP details in a private reply.

    Can you explain what you mean with “can’t add new listings”? Frontend, backend, CSV import? What errors do you get?

    #454311

    Leonardo Guastella
    Expired Member
    Post count: 164

    I sent it did you get the credentials?

    #454312

    Leonardo Guastella
    Expired Member
    Post count: 164

    is the FTP credential different from these?

    #454313

    Leonardo Guastella
    Expired Member
    Post count: 164

    no one can register as a new user
    or login with facebook

    #454316

    Leonardo Guastella
    Expired Member
    Post count: 164

    do you see the errors in the tabs in each listing?

    #454317

    Leonardo Guastella
    Expired Member
    Post count: 164
    This reply has been marked as private.
    #454318

    Leonardo Guastella
    Expired Member
    Post count: 164

    what happened is this website stopped updating about 4 months ago. I updated it today.

    #454323

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #454341

    Leonardo Guastella
    Expired Member
    Post count: 164
    This reply has been marked as private.
    #454352

    Guust
    Moderator
    Post count: 29970

    I was able to log in, and add a listing.
    If you mean that no-one can register, I fixed this setting: https://wpgeodirectory.com/docs/basic-installation/#anyone

    Please give details including URLs of any page we need to investigate still.

    Thanks

Viewing 13 posts - 1 through 13 (of 13 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount