image upload and media library dont work anymore

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Author

Posts
October 3, 2016 at 10:40 am #276658

sylvester vader
Buyer

Post count: 151

hi last couple days i installed an SSL and dit some updates
but it seems i cant upload any images anymore to go with the listings
if i upload one it works, however the image does not show up ontop of the page
im using the supreme theme

also when opening media library it does not show any image on grid
it will show them at list but when trying to edit the permalink to the image does not work
but i think the permalink issue is because of multi site

i hope somebody can help me

greets from sylvester

October 3, 2016 at 11:03 am #276663

Kor
Moderator

Post count: 16516

Hi there,

We would need WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

October 3, 2016 at 11:10 am #276665

sylvester vader
Buyer

Post count: 151

This reply has been marked as private.

October 3, 2016 at 12:15 pm #276676

sylvester vader
Buyer

Post count: 151

i looked in google and almost al sites say that this is because of ssl
the upload function dont work normaly with ssl

but i have no clue how to fix 😛

October 3, 2016 at 5:28 pm #276970

sylvester vader
Buyer

Post count: 151

any idea on how to fix this
or do i need to reinstall?

October 3, 2016 at 6:05 pm #276977

Paolo
Site Admin

Post count: 31211

Hi,

I’m getting invalid username/password.

Please double check them and let us know.

Thanks

October 3, 2016 at 7:48 pm #276996

sylvester vader
Buyer

Post count: 151

This reply has been marked as private.

October 3, 2016 at 8:03 pm #276997

Paolo
Site Admin

Post count: 31211

Hi,

I have never seen this caused by SSL. I asked to the developers to check and to let us know.

Thanks for your patience,

October 4, 2016 at 10:53 am #277196

sylvester vader
Buyer

Post count: 151

ok when i upload a picture in a listing
the upload works, it shows on the side
and it even uploads it to the upload map
but when i press publish it does not find the image anymore

if i put the just uploaded image as the first image, and then update the listing it will not show the image, instead it wil show the basic image that you get when you dont have images at all

so the image does get uploaded but the function to show or add it in de database does not seem to work

i hope this helps in finding a fix

October 4, 2016 at 12:01 pm #277206

sylvester vader
Buyer

Post count: 151

when i go to the media library it dont work on grid
however when i select a month instead of show all, it works fine

October 4, 2016 at 12:15 pm #277210

sylvester vader
Buyer

Post count: 151

i just checked the database directly and it seemd that some images where placed under id 0 instead of the last one
i removed it and now grid works fine

upload however still does not work properly

October 4, 2016 at 12:52 pm #277231

sylvester vader
Buyer

Post count: 151

ok i got upload partly working on the listings

when i edit a location and then add a picture it works
it will show the picture and upload works nicely
however when i want this picture to show as the first/main image it dont work anymore
when i then go to the upload folder the image is missing
its just not there anymore

October 4, 2016 at 1:33 pm #277272

sylvester vader
Buyer

Post count: 151

i also found out that when adding a new place the map and coordinates part is missing

October 4, 2016 at 5:36 pm #277405

Paolo
Site Admin

Post count: 31211

Are you reinstalling everything? I see the WP setup now if I access your website.

Let us know,

Thanks

October 4, 2016 at 5:52 pm #277407

sylvester vader
Buyer

Post count: 151

yes cause i noticed tomuch errors
and i realy need it to work
i did not know if you guys was still looking
so i hope if i reinstall that al works good again
i made backup so if needed i can put all back
Author

Posts