Images not displaying consistently in search

This topic contains 11 replies, has 2 voices, and was last updated by  Stiofan O’Connor 8 years, 4 months ago.

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  • #301865

    Simon Smith
    Buyer
    Post count: 12

    When I do a search (from GD home page using search in sidebar) the place images are not displaying. The picture surround box is there – just not the picture itself (no red cross btw).

    If I refresh the page they sometimes appear (mostly in Google Chrome) but often not.
    If I can get them to appear, when I do other searches they are visible in those.

    If I go back to our GD home page and redo the search they are sometimes hidden and sometimes display.

    Shutting down browser and restarting and/or clearing the cache and restarting and then redoing the test does not seem to produce consistent results – they are sometimes hidden and sometimes display.

    This is our test home page http://www.greenfuse.co.uk/gd-home/
    And the search I’m using most of the time is using postcode TQ10 9AU

    I have tried this on Google Chrome, Firefox and Edge on one laptop and on Firefox and Internet Explorer on another and on Google Chrome, Firefox and Internet Explorer on another in a different public location.

    ALL browsers result in images being hidden at some point. Google Chrome perhaps less that Edge, less than Firefox (worst).

    With thanks
    Massimo

    We are using: GeoDirectory 1.6.10 and GeoDirectory Location Manager 1.5.0
    with WordPress 4.6.1

    #301866

    Simon Smith
    Buyer
    Post count: 12
    This reply has been marked as private.
    #302084

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Massimo,

    That is strange, can you please provide FTP info and i will debug it.

    Thanks,

    Stiofan

    #303052

    Simon Smith
    Buyer
    Post count: 12
    This reply has been marked as private.
    #304115

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks, please check now.

    Stiofan

    #304158

    Simon Smith
    Buyer
    Post count: 12

    Still not working on my laptop with Chrome and Firefox
    Massimo

    #307585

    Simon Smith
    Buyer
    Post count: 12

    Any progress on this?

    #307596

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I can connect to your FTP but then i cant move between folders or upload files.
    This makes it almost impossible for me to track down the problem.
    Do you know of anything that would be causing this?

    You can disable the lazy load images from GD>Design>scripts>Enable lazy load images

    Stiofan

    #308130

    Simon Smith
    Buyer
    Post count: 12
    This reply has been marked as private.
    #309186

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Thanks for the info.

    When search is performed jQuery and jQuery UI are loaded multiple times from a strange place wp-content/celebrants/scripts/jquery-1.10.2.min.js (also older vers)

    This seems due to the plugin “genesis-simple-hooks”, when disabled everything works as it should. Hopefully this is enough for you to fix the problem.

    Thanks,

    Stiofan

    #316500

    Simon Smith
    Buyer
    Post count: 12

    It was as you said – there was some ‘rogue code’ in the Genesis Simple Hooks plugin, we removed this and now it is ok.

    thank you for all your help – prompt, timely and accurate

    How do I close a topic?

    #316503

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You are welcome 🙂
    Feel free to leave us a review to help us grow: https://wordpress.org/support/plugin/geodirectory/reviews/?rate=5#new-post

    The topic is marked as resolved now, and it will auto close after no activity for a few weeks.

    Thanks,

    Stiofan

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