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Image(s) not saving after editing listing

This topic contains 13 replies, has 5 voices, and was last updated by  Shean 6 years, 3 months ago.

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  • January 4, 2019 at 3:13 pm #461505

    Shean
    Expired Member
    Post count: 10

    Hi there,

    in the GD I have a free basic package with 1 image upload max. When the user does not upload any images then the default category image is showing. So far so good… but

    -When the user edits the Listing and changes the image, then everything is saved EXCEPT the image, this is not saved.
    -Changing the image at the admin-backend works, but only after saving it twice, the first time it is not saved

    clearing the cache doesn’t help

    Please advice 🙂

    Thank you!
    Shean

    January 4, 2019 at 3:24 pm #461506

    Kor
    Moderator
    Post count: 16516

    Hi Shean,

    Thanks for your post. This isn’t a known issue and we’ll need to check your Website backend to troubleshoot this further. Could you provide a WP admin access in private reply so that we could check ?

    Thanks!

    January 4, 2019 at 3:40 pm #461509

    Shean
    Expired Member
    Post count: 10
    This reply has been marked as private.
    January 4, 2019 at 4:09 pm #461514

    Alex Rollin
    Moderator
    Post count: 27815

    Please provide FTP for further debugging

    January 4, 2019 at 4:29 pm #461517

    Shean
    Expired Member
    Post count: 10
    This reply has been marked as private.
    January 4, 2019 at 5:47 pm #461536

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    January 4, 2019 at 7:48 pm #461562

    Shean
    Expired Member
    Post count: 10
    This reply has been marked as private.
    January 7, 2019 at 2:01 pm #461945

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    January 7, 2019 at 3:34 pm #461973

    Shean
    Expired Member
    Post count: 10
    This reply has been marked as private.
    January 7, 2019 at 3:54 pm #461978

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    January 7, 2019 at 4:39 pm #461988

    Shean
    Expired Member
    Post count: 10
    This reply has been marked as private.
    January 7, 2019 at 8:09 pm #462036

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    January 8, 2019 at 1:04 pm #462147

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Shean,

    This was a bug when the post was being updated but was free, i have fixed this now and applied the patch to your site, this will be in the next release of pricing manager.

    Thanks for reporting this 🙂

    Stiofan

    January 8, 2019 at 1:55 pm #462156

    Shean
    Expired Member
    Post count: 10
    This reply has been marked as private.
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