Images on Detail Pages won't load

This topic contains 16 replies, has 2 voices, and was last updated by  Paolo 8 years, 6 months ago.

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  • #198706

    stablecom
    Full Member
    Post count: 15

    The images slideshow on detail pages won’t load…
    help! it may have occurred after an upgrade to Geodirectory’s latest verion???

    http://stable.com/places/horse-ranch-supplies/horse-fence-direct/

    #198726

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide admin credentials in a private reply and possibly submit them with the username who bought the add-ons.

    Let us know,

    Thanks

    #198727

    stablecom
    Full Member
    Post count: 15
    This reply has been marked as private.
    #198728

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    #198748

    stablecom
    Full Member
    Post count: 15
    This reply has been marked as private.
    #198751

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you only updated the core pluing, but all add-ons are outdated and are all very old version still using the old license system. We cannot autoupdate them.

    Please provide FTP credentials and we will update them all at once, it will be faster.

    Let us know,

    Thanks

    #198790

    stablecom
    Full Member
    Post count: 15
    This reply has been marked as private.
    #198797

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    what is the hostname, file protocol and port?

    Using stable.com I can’t access with those credentials via FTP nor via SFTP port 21 or 22.

    Let us know,

    Thanks

    #198805

    stablecom
    Full Member
    Post count: 15
    This reply has been marked as private.
    #198825

    Paolo
    Site Admin
    Post count: 31206

    Everything is updated now and the images are loading. Given that your add-ons were at least 10 versions old, there could be some setting that is changed.

    Have a look at your website and let us know if there is anything that needs to be adjusted.

    Thanks

    #198826

    stablecom
    Full Member
    Post count: 15
    This reply has been marked as private.
    #198827

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    #198835

    stablecom
    Full Member
    Post count: 15

    if it wasn’t [email protected] – then perhaps I owe you money?
    I purchased your GeoDirectory products last year with an extension for all the plug ins?
    If it expired and I didn’t extend it, I apologize and will gladly do so

    If this is the case, please send me a link for payment.
    Thanks,
    Kathy

    #198846

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    #198847

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
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