Import button and input field not working

This topic contains 5 replies, has 3 voices, and was last updated by  Janis 6 years, 10 months ago.

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  • May 29, 2018 at 12:45 pm #432587

    Janis
    Free User
    Post count: 5

    Hey, guys! I hope you can help me with the same issue described earlier here and – https://wpgeodirectory.com/support/topic/import-button-not-working/

    My problem is that I’m trying to export all Geodirectory listings and categories from production server and upload to staging server where new website is stored.
    I’ve managed to export both .csv files from live site, but import buttons (whatever the settings – with post_ID overwrite or not), input fields are inactive (doesn’t do anything when clicked). I don’t get any notifications in browser and Chrome DevTools console doesn’t show any errors.

    I read that caching could be the problem, but I don’t run caching plugins on development server and server caching is disabled. Also WP and plugin is updated for latest version. I’ve tried incognito mode, different browsers, disabling Chrome extensions – you name it.
    I’ve tried everything that I can think of this far, but I haven’t been successful. Maybe someone can help me out?

    May 29, 2018 at 1:21 pm #432596

    Alex Rollin
    Moderator
    Post count: 27815

    Please make a private reply with your site info so we can check out the issue.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    May 29, 2018 at 2:28 pm #432611

    Janis
    Free User
    Post count: 5
    This reply has been marked as private.
    May 29, 2018 at 3:52 pm #432615

    Kor
    Moderator
    Post count: 16516

    Hi Janis,

    Thanks for your reply. I’ve just inspected your Website and I’m able to see the issue there. There seems to be a conflict with a 3rd party plugin. Kindly try deactivating all non-gd plugins one by one and see which one is causing the issue you had there.

    Thanks!

    May 29, 2018 at 3:56 pm #432616

    Alex Rollin
    Moderator
    Post count: 27815

    It appears that GD was corrupted on install.

    Please remove the Geodirectory plugin completely, including the options to remove the data at Geodirectory – General – Uninstall
    Deactivate
    Delete
    Install and activate again

    Let us know how it goes

    June 4, 2018 at 2:24 pm #433599

    Janis
    Free User
    Post count: 5

    @Kor @alex – thank you for assisting with this problem. Totally fresh install of plugin solved importing malfunction, so I guess this is solved. Thank you again gentlemen.

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