Import Problem

This topic contains 7 replies, has 3 voices, and was last updated by  Paolo 7 years, 11 months ago.

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  • #348946

    Jay Rubillar
    Free User
    Post count: 4

    Hi,

    I just tried using the plugin for testing but came into with a problem with importing categories and listing.

    What I did was download the sample CSV and directly imported it directly but I get an error?

    “The uploaded file is not a valid csv file. Please try again.”

    Someone can help me with this?

    #348983

    Kor
    Moderator
    Post count: 16516

    Hi Jay,

    This is a bug in WordPress version 4.7.1. Please install this plugin https://wordpress.org/plugins/disable-real-mime-check/ as a temporary fix. More info here: https://wpgeodirectory.com/support/topic/import-issue/#post-341940

    #348984

    Jay Rubillar
    Free User
    Post count: 4

    Wow, thanks for the quick reply.

    Will look on to that plugin.

    Cheers!

    #348985

    Jay Rubillar
    Free User
    Post count: 4

    Hi again!

    The plugin worked for the categories. But when I tried to import the listing I get this error.

    Total 3 item(s) found.
    3 / 3 item(s) could not be added due to blank/invalid address(city, region, country, latitude, longitude).

    Still the same I used the sample CSV. Any ideas what caused this?

    #348986

    Kor
    Moderator
    Post count: 16516

    Hi Jay,

    Please attach the CSV file and also WP admin credentials so that we could check further. You can post the details here using the private reply option below.

    #349018

    Jay Rubillar
    Free User
    Post count: 4
    This reply has been marked as private.
    #349019

    Jay Rubillar
    Free User
    Post count: 4
    This reply has been marked as private.
    #349430

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I just tested it and it worked fine.

    What you probably missed to do is to change the address fields (address/city/region/country/lat/lon) of the sample listings.

    Having only the free plugin installed, you can submit listings in your default city only.

    The second things you could have missed is change the categories with categories that you have on your system.

    Thanks

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