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importing places suddenly stops

This topic contains 7 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 2 months ago.

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  • September 18, 2018 at 1:50 pm #446837

    Marc
    Expired Member
    Post count: 274

    Importing 600 places: after importing between 4 – 60 places the import process suddenly stops.
    Then I check and the places have been imported. So I upload again the file without the already imported places. Then again, after some dozens of places, the import again stops.

    This has happend both with places and CPT “projects”.

    Where is the error?

    – csv file?
    – server?
    – plugin bug?

    Thanks!
    Marc

    September 18, 2018 at 1:54 pm #446838

    Marc
    Expired Member
    Post count: 274
    This reply has been marked as private.
    September 18, 2018 at 2:09 pm #446845

    Alex Rollin
    Moderator
    Post count: 27815

    Please see this topic for a discussion.
    You can enable debugging to see additional errors in the log.

    https://wpgeodirectory.com/support/topic/import-stops/#post-444707

    September 18, 2018 at 2:19 pm #446848

    Alex Rollin
    Moderator
    Post count: 27815

    Are you having the same problem with the Places CPT?

    Have you already compared the sheet above to an example export of the gd_projects CPT?

    At a glance the CSV is not ‘broken’ but I can say more if you can attach a sample export.

    September 18, 2018 at 6:05 pm #446876

    Paolo
    Site Admin
    Post count: 31206

    It could also be due to a very low PHP max execution / max input time setting?

    Please see if this answer helps and let us know: https://wpgeodirectory.com/support/topic/import-3/#post-222150

    September 19, 2018 at 5:00 am #446921

    Marc
    Expired Member
    Post count: 274
    This reply has been marked as private.
    September 21, 2018 at 7:55 am #447195

    Marc
    Expired Member
    Post count: 274

    I found the solution, now the import works perfect:

    – letsencrypt_timeout_600
    – max_execution_time_3000
    – max_input_time_3000

    Just increasing max input time and max execution time from 30 to 3000 didnt solve it. But now by increasing timeout from Apache to PHP FPM to 600 sec (letsencrypt_timeout) it’s working.

    Thanks, cheers

    September 21, 2018 at 10:19 am #447206

    Alex Rollin
    Moderator
    Post count: 27815

    Interesting! Thanks for sharing! 🙂

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