Instagram field in admin

This topic contains 7 replies, has 2 voices, and was last updated by  guillaume bras 5 years, 12 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #452422

    guillaume bras
    Expired Member
    Post count: 13

    Hi guys,
    (I Think) I’ve successfully added the instagram field in detail page sidebar through Places>settings>custom fields. However I can’t see the field to enter the location instagram url in the admin Place form. Can you help me with this?
    Thanks a lot !

    #452480

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Make sure the field is set to active, and if you want it accessible to non-admins that it is not set to ‘admin only’.

    #452747

    guillaume bras
    Expired Member
    Post count: 13

    Hi ! Thanks for your answer. The field is set to active in Places > Settings > Custom Fields > Instagram. And it’s not set to Admin Only. This is why I don’t understand I can’t see the instagram field when i create a new listing from my backend. Thanks for your help !

    #452760

    guillaume bras
    Expired Member
    Post count: 13

    Edit : When a customer create a listing from the front end, the instagram field is ther and he can fill it. When I want to create a listing from back end, the instagram field isn’t there…
    thanks

    #452825

    Alex Rollin
    Moderator
    Post count: 27815

    That’s strange 🙁

    You can send over your site URL and W Admin in a private reply so we can check the settings.

    #453305

    guillaume bras
    Expired Member
    Post count: 13
    This reply has been marked as private.
    #453318

    Alex Rollin
    Moderator
    Post count: 27815

    Hi there,

    you have chosen to exclude the field from the free package, and show it in the premium paid package.

    In the backend, as soon as the premium package is chosen, the field is revealed.

    Does that work for you?

    #453321

    guillaume bras
    Expired Member
    Post count: 13

    OMG!!! you’re right !! I’m so sorry !!!
    enjoy your week end.
    guillaume

Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount