Internet Explorer gives popups on edit pages

This topic contains 13 replies, has 4 voices, and was last updated by  Benjamin 5 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #467583

    Benjamin
    Full Member
    Post count: 67

    Hello,
    When in the list of all posts in a GD post type, it gives a pop-up when trying to navigate away from the page asking if you’re sure you want to leave the page. I’ve attached the popup below. This only seems to be happening in Internet Explorer though, not in Chrome or Firefox.
    This also happens when you’re on the page to edit a listing, even if you haven’t made any changes yet.
    I disabled all non-GD plugins and it still seems to be happening, too.
    No other post type listing list is doing this, just our GD post type.
    Thanks,

    #467709

    Alex Rollin
    Moderator
    Post count: 27815

    Please share a link to your page and we will check that out. This isn’t a known behavior on an archive page. There is a similar warning from WP whenever leaving an unsaved page, though, that is expected.

    #467802

    Benjamin
    Full Member
    Post count: 67
    This reply has been marked as private.
    #467843

    Alex Rollin
    Moderator
    Post count: 27815

    Please share the URL of the archive page where you are seeing the popup.

    #467854

    Benjamin
    Full Member
    Post count: 67

    The url I gave you is the page where we’re seeing the popup.

    #467865

    Alex Rollin
    Moderator
    Post count: 27815

    On the WP backend? and in IE only? I don’t see it in Edge.

    #468191

    Benjamin
    Full Member
    Post count: 67

    Only on Internet Explorer, yes. I can’t test Edge, I did test Firefox and Chrome and it didn’t happen on either of those.

    #468399

    Kiran
    Moderator
    Post count: 7069

    Hello Benjamin,

    I tried the website to load with IE, but it shows message “Internet Explorer cannot display the webpage”.

    Kiran

    #468416

    Alex Rollin
    Moderator
    Post count: 27815

    After speaking with the developers more, we are fairly certain this has been fixed for V2.

    #468723

    Benjamin
    Full Member
    Post count: 67

    Do you mean it’ll be fixed in the next update then? We are using V2, sorry if I posted in the wrong forum. I just tested again and it’s still happening for us.

    #468750

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    @kiran can u replicate this on our test site with v2 and IE?

    #470047

    Benjamin
    Full Member
    Post count: 67

    Any progress on this yet? It’s a little annoying navigating with this problem.

    #470058

    Benjamin
    Full Member
    Post count: 67

    Actually, we just now noticed another problem, it won’t let us edit any text boxes in our post’s edit areas. Still only in IE. I tried disabling Geodirectory for a moment to see if this would fix it, but it did not, so maybe the issue isn’t with GD. If those two things are related at least. I’ll let you know if I find anything out.

    #470071

    Benjamin
    Full Member
    Post count: 67

    Alright, nevermind that last message! For some reasing Yoast SEO is causing our editing troubles, but I just tested again with everything off other than GD and we’re still getting the popups in IE on the backend gd post type pages.

Viewing 14 posts - 1 through 14 (of 14 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount