invalid character error message

This topic contains 2 replies, has 2 voices, and was last updated by  Kor 7 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #413747

    Henry Wythe
    Expired Member
    Post count: 40

    Hi,
    I get this message when importing a test group of listings:
    1 / 9 item(s) could not be added due to blank title/invalid post type/invalid characters used in data.
    I attached the file.
    The row that it does not like is ‘springville musuem’ but I cannot figure out why
    Can you please tell me what it barfs on?
    thanks!

    #413751

    Henry Wythe
    Expired Member
    Post count: 40

    I found the problem. Libre Office is set with a default character set different from UTF-8
    Something triggered my memory, and I checked your doc. Sure enough, changing that fixed the problem.
    If you can detect the wrong character set in your upload program and give a meaningful error message it would be appreciated.
    Cheers,
    Henry

    #413807

    Kor
    Moderator
    Post count: 16516

    Hi Henry,

    Thanks for updating us. I’ll pass this along to a developer.

    Thanks!

Viewing 3 posts - 1 through 3 (of 3 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount