iOS 10 – your location is currently unknown

This topic contains 7 replies, has 3 voices, and was last updated by  Paolo 8 years, 5 months ago.

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  • #277676

    yushan
    Expired Member
    Post count: 55

    Hi,
    GD worked fine on my iPhone 6, but on iPhone 7 whenever I open the site, it says “Your location is currently unknown” so instead of returning listings near me, it returns based on alphabetical order from all listings seems like.

    on my previous iPhones / older than 7, whenever I opened the page, it used to ask “would you like to use your current location?”

    wondering if somethng is not compatible with the latest version of Safari on iOS 10,
    could that be the case? and I have tested other sites like yelp and it does work there and asks to allow to use current location.

    Thanks much,
    yh

    #277847

    Kor
    Moderator
    Post count: 16516

    Hi YH,

    Do you mind sharing the URL of the site in question so we can take a look? You can use the private reply option below. Also, please make sure you’ve activated SSL on your Website that is required for the geolocation to work.

    Thanks!

    #278529

    yushan
    Expired Member
    Post count: 55
    This reply has been marked as private.
    #278636

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    #287410

    yushan
    Expired Member
    Post count: 55

    Hi,
    per your suggestion, I renewed my membership, Updated all add-ons, the issue with “Your location is currently unknown” is still there, like when i click on near me button, when i check the near me option in the search

    it happens on my iPhone 7, it is fine on my pcs.

    please help.

    Thank you,
    Yh

    #287845

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you need https now on both chrome and safari for GeoLocation to work.

    Thanks

    #289155

    yushan
    Expired Member
    Post count: 55

    Thank you Paolo, I will make that change.
    yh

    #289279

    Paolo
    Site Admin
    Post count: 31211

    You are welcome 🙂

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