Licenses not activated

This topic contains 10 replies, has 4 voices, and was last updated by  Stiofan O’Connor 8 years, 2 months ago.

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  • February 15, 2017 at 6:43 pm #361822

    William Amos
    Expired Member
    Post count: 38

    My claim listing, custom post type, and events manager licensing keys are not active

    February 15, 2017 at 6:58 pm #361826

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Could you go to GD > GD Tools > Clear all version numbers? Let me know if it works. If the issue persists, please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    Thanks!

    February 15, 2017 at 7:03 pm #361828

    William Amos
    Expired Member
    Post count: 38
    This reply has been marked as private.
    February 15, 2017 at 9:37 pm #361868

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    where did you get those license keys from?

    Make sure to use the license keys that you find next to the dewnload links: https://wpgeodirectory.com/support/members/veteranslist/downloads/

    I tried to activate your license for the claim listing manager and it went through as expected.

    Thanks

    February 15, 2017 at 11:57 pm #361896

    William Amos
    Expired Member
    Post count: 38

    I got them from here

    February 15, 2017 at 11:59 pm #361898

    William Amos
    Expired Member
    Post count: 38
    This reply has been marked as private.
    February 16, 2017 at 12:09 am #361899

    Paolo
    Site Admin
    Post count: 31211

    I asked to Stiofan to verify why you are seeing different license keys. I’m sorry about this…

    He’ll let you know asap.

    Thanks

    February 16, 2017 at 12:10 am #361900

    William Amos
    Expired Member
    Post count: 38

    No prob, there was a hiccup when I ordered and I double ordered then one got refunded so that is probably the problem

    February 16, 2017 at 11:16 am #361984

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Yes there was something weird gong on with your licences, i ended up having to delete them and regenerate them, this mans you will likely have to add all new licence keys but hopefully now everything is normal.

    Thanks,

    Stiofan

    February 16, 2017 at 1:23 pm #362004

    William Amos
    Expired Member
    Post count: 38

    Thanks, that sorted it out.

    February 16, 2017 at 1:33 pm #362005

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Great! 🙂 Thanks for letting us know.

    Stiofan

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