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This topic contains 10 replies, has 3 voices, and was last updated by  ian ward 6 years, 3 months ago.

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  • March 5, 2018 at 3:08 pm #420373

    ian ward
    Expired Member
    Post count: 35

    Hi

    The listing preview page is showing blank every time l try to import from Facebook. It was working perfectly about 5 hours ago but now it not.

    Please help

    March 5, 2018 at 3:15 pm #420376

    Kor
    Moderator
    Post count: 16516

    Hi Ian,

    We’ll have to inspect your Website backend to investigate further. Are you able to share Temp WP admin access in private reply?

    Thanks!

    March 6, 2018 at 6:15 am #420452

    ian ward
    Expired Member
    Post count: 35

    I just sent you my login details

    March 6, 2018 at 6:28 am #420455

    ian ward
    Expired Member
    Post count: 35
    This reply has been marked as private.
    March 6, 2018 at 6:38 am #420458

    Kor
    Moderator
    Post count: 16516

    Hi Ian,

    Thanks for your reply. Sorry, I can’t find your login credentials. Could you please post it again?

    Thanks!

    March 6, 2018 at 7:18 am #420461

    ian ward
    Expired Member
    Post count: 35
    This reply has been marked as private.
    March 6, 2018 at 7:20 am #420462

    ian ward
    Expired Member
    Post count: 35

    I do not understand what is happening but all the private replies l am sending with the logins are somehow clearing after pressing the send button. Does your message field have restrictions on the type of characters l can input?. Is there a support email l can use to send the logins

    March 6, 2018 at 7:22 am #420463

    ian ward
    Expired Member
    Post count: 35
    This reply has been marked as private.
    March 6, 2018 at 8:54 am #420482

    ian ward
    Expired Member
    Post count: 35
    This reply has been marked as private.
    March 6, 2018 at 9:08 am #420484

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    sorry, your post had little formatting and was marked spam.

    The problem is the iframe code being placed into the video field.

    As a workaround, please edit your listing’s imported data to remove the iframe video code.

    This is most likely a security rule from your host that prohibits the submission of iframes in the post field values. You can contact your hosting company to ask them how you can adjust the security rule.

    March 6, 2018 at 9:15 am #420485

    ian ward
    Expired Member
    Post count: 35

    Thank you very much, Alex. I will contact them

    Regards

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