Listing Description Error?

This topic contains 12 replies, has 3 voices, and was last updated by  Paolo 9 years, 9 months ago.

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  • October 4, 2015 at 5:39 pm #55697

    pqrsadmin
    Expired Member
    Post count: 6

    http://pqrs.co.za/solar_pv_suppliers/
    GD draws specific duplicated text into the description field of each listing. It cannot be erased or deleted manually. This is not what i would like the site to look like and would like to know how to switch this function off.
    I am not sure if this is as a result of a conflict with the theme or whether it is something that GD does by default.So far, i have not tampered with any of the coding and have only added selected add-ons. The theme is a SiteOrigin Theme. Please assist!
    Regards. Carel

    October 5, 2015 at 8:50 am #55709

    Guust
    Moderator
    Post count: 29970

    Sounds very much like a theme or plugin conflict.
    Can you post your admin details and URL in private reply please.

    October 5, 2015 at 8:55 am #55711

    pqrsadmin
    Expired Member
    Post count: 6
    This reply has been marked as private.
    October 5, 2015 at 8:59 am #55715

    Guust
    Moderator
    Post count: 29970

    Yes, dashboard admin details please.

    October 5, 2015 at 9:06 am #55716

    pqrsadmin
    Expired Member
    Post count: 6
    This reply has been marked as private.
    October 5, 2015 at 9:10 am #55719

    pqrsadmin
    Expired Member
    Post count: 6
    This reply has been marked as private.
    October 5, 2015 at 9:29 am #55725

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    October 5, 2015 at 10:13 am #55737

    pqrsadmin
    Expired Member
    Post count: 6
    This reply has been marked as private.
    October 5, 2015 at 11:10 am #55745

    Guust
    Moderator
    Post count: 29970

    I cannot create a listing with a double description, so not sure what you mean:
    http://pqrs.co.za/pqrs/south-africa-1/gauteng-1/randburg/solar_pv_suppliers/plan-my-power/
    http://pqrs.co.za/pqrs/south-africa-1/eastern-cape-1/port-elizabeth/solar_pv_suppliers/solar-equipment-port-elizabeth/

    Can you give an example?

    I notice you have more than one directory plugin active at the same time, that will most likely give you troubles. De-activating plugins you do not use will also speed up your site.

    October 5, 2015 at 2:02 pm #55773

    pqrsadmin
    Expired Member
    Post count: 6

    Hi Guust.

    Okay, i have removed the other directory versions.
    and have attached a screenshot of what i am referring to.
    The screenshot shows two listings, along with the description fields. The text that has been circled in red is not text that we have added. The GD adds it automatically. I need to disable the function where it selects the specific text.

    Any suggestions?

    October 5, 2015 at 6:37 pm #55819

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you must have a newsletter plugin that is hooking in the wordpress filter the_excerpt.

    Please try to disable all your non GD plugins and see if that solves your problem.

    If it does, re enable and test one by one until you find the culprit.

    If that doesn’t help, we will look at your settings.

    Thanks

    October 6, 2015 at 10:06 am #55898

    pqrsadmin
    Expired Member
    Post count: 6
    This reply has been marked as private.
    October 6, 2015 at 6:53 pm #55962

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    yes that could be due to the theme too. However it is more likely a plugin.

    Have you tried activating another theme temporarely to see if the problem would go away?

    I still see another business directory plugin installed. Having both GeoDirectory and another similar plugin installed will never work well.

    You should disable the plugin you decide not to use.

    Thanks

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