Listing detail page not loading

This topic contains 6 replies, has 3 voices, and was last updated by  Guust 7 years ago.

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  • #401419

    Ryan Larson
    Expired Member
    Post count: 31

    Hi, when I click on a listing (aka company), it is not loading the listing details page. I am getting an error page. Please advise.

    http://www.irside.com/wp-admin

    #401421

    Ryan Larson
    Expired Member
    Post count: 31
    This reply has been marked as private.
    #401436

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    thank you for your patience. We will look into this as soon as possible.

    #401463

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Having trouble with 404 Page Not Found Errors?

    Unfortunately this is a common issue, and not directly related to GD. It’s related to any plugin that creates WordPress posts and assigns “pretty URLs”.

    Whether it was a network timeout or the database server ran out of resources, in one way or another, the job of updating your post URLs didn’t finish. Here’s a couple steps you can take to try to restore them yourself:

    1. Install the Easy Updater plugin – https://wpgeodirectory.com/wp-easy-updates/
    2. Update all of your GeoDirectory Add Ons and the Core plugin to the latest version – Be sure to do this one at a time to ensure the greatest chance of success.
    3. Visit WordPress -> Settings -> Permalinks and resave your permalinks.

    In 80% of the cases, this will solve 404 and Page not Found errors related to permalinks.

    Still 404? De-activate and re-activate the GD plugins, one at a time, and then visit Settings -> Permalinks one more time and re-save.

    Still 404? Let us take a look. Write back with a private reply. In your reply be sure to include your site’s URL, and admin credentials. If you haven’t already, please create a new user named “gd support” with adminstrator privelages and a temporary password. Share the login information in your reply and we will see what is happening there in your site.

    Let us know what happens

    #401479

    Guust
    Moderator
    Post count: 29970

    You had 3 errors:

    At GD Permalinks you selected to add only “city” in your URLs but at Multilocations you allow listings in different regions and countries, in that case you need to use “Add full location info with country, region and city slug in listing urls”
    FIXED

    AT multilocations, you allowed listings in all countries and all regions, but only in your default city.
    FIXED

    You used “companies” slug for 2 CPTs (places and companies) at GD > Custom Post Types. That breaks the system.
    FIXED

    Please check now.
    Thanks

    #401492

    Ryan Larson
    Expired Member
    Post count: 31

    Working great. Thank you for the fixes!

    #401499

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

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