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No I don’t expect anyone to work for free, but that’s a pretty big limitation to put on a directory plugin. Or it should be a lot clearer in the documentation before I spent a couple of hours installing, setting up and populating it before I discovered I can’t have more than one city name in the directory. Also wasted your time too if I move to a different directory over this.

There are a lot of cities that have subdistricts with their own “city name”. While Noe Valley is in San Francisco, it has its own identity, and businesses there want to use their local city name. But apparently, this plugin will only let us use one city name per install without buying an upgrade? That’s my issue. And overall I like your plugin and your support, this is a pretty major reason to show around for something that isn’t overly limited or bait and switched. Which is how I feel.

“One location” isn’t clear that “you can only use one city name in your directory”. Again San Francisco (one location) has 30 different districts all with their own name. So does New York. So does almost every major city. Saying New York is one location, but you can’t give a Manhattan address or Brooklyn? Limiting your users to only one actual city name is a poor way to push your upgrades. You’d be better off limiting the number of places in the free version or a geographic range for geo-location.

We won’t use you again just move to a different plugin. Not like there aren’t several to choose from.

We can just close this ticket, I don’t need to argue with you over this. And with your attitude as it is, I don’t want to support your business in any way, even free. If you’d handled this better you probably would have had not only the Location Manager plugin out of us this week, but probably several others over time.