listing renewal error

This topic contains 11 replies, has 3 voices, and was last updated by  Kiran 5 years, 10 months ago.

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  • April 24, 2019 at 7:00 pm #482638

    Kathy Geisler
    Lifetime Member
    Post count: 313

    Hi,

    Every time I renew a listing, the listing renewal goes through, but I receive an error. This is confusing obviously.

    Are you aware of this happening?

    I’m wondering if there is some fix for this.

    Thank you!!

    April 24, 2019 at 9:52 pm #482690

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for writing in about that.

    Are you using a recurring gateway?

    April 25, 2019 at 8:19 am #482761

    Kiran
    Moderator
    Post count: 7069

    Hello Kathy,

    what error you received in renew listing?
    I have checked renew listing process on my test site and it worked as expected.

    Please provide site link & admin credentials with listing url to check more.

    Regards,
    Kiran

    April 25, 2019 at 8:24 am #482763

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    April 25, 2019 at 8:26 am #482766

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    April 27, 2019 at 3:01 am #483137

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    April 27, 2019 at 10:24 am #483163

    Kiran
    Moderator
    Post count: 7069

    Hi Kathy,

    There was a error in AJAX response about “Business” post linking field which was breaking form submit.
    I re-saved that field from Classifieds > Settings > Custom Field and now renew listing submitted successfully.

    Please check and let us know.

    Kiran

    April 27, 2019 at 6:24 pm #483219

    Kathy Geisler
    Lifetime Member
    Post count: 313

    I tested it and I still get the error. Sorry.

    April 27, 2019 at 6:25 pm #483220

    Kathy Geisler
    Lifetime Member
    Post count: 313

    I took a classified listing, changed the status to expired, then renewed it. The same error.

    April 29, 2019 at 2:15 pm #483455

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    May 6, 2019 at 2:28 am #484589

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    May 6, 2019 at 2:32 pm #484704

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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