Listings Disappear

This topic contains 14 replies, has 5 voices, and was last updated by  Barb King 6 years, 2 months ago.

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  • September 16, 2018 at 9:28 pm #446652

    Barb King
    Expired Member
    Post count: 11

    Hi,

    I am working on http://www.dogsportscanada.ca and when I go to test the “Add listings” page and click on a listing, the map and some important listing details disappear. Not all the details disappear like the images but some do. I have restarted my hosting server but I don’t know what else to do.

    Thank you in advance!

    September 16, 2018 at 10:57 pm #446661

    Guust
    Moderator
    Post count: 29970

    If you want to edit a listing, you need to navigate to the listing and use the “Edit” button.
    Do you have a problem if you do it that way?
    I don’t quite understand how you can go to the Add Listing page and then select a listing, you need to do it the other way round: you need to go to a listing first and then edit.

    Thanks

    September 17, 2018 at 3:08 pm #446745

    Barb King
    Expired Member
    Post count: 11

    Hi Guust,

    This is happening before the listing is made. The options to create the listing disappear when you choose another payment option.

    September 17, 2018 at 3:12 pm #446746

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    October 1, 2018 at 4:50 pm #448368

    Barb King
    Expired Member
    Post count: 11
    This reply has been marked as private.
    October 1, 2018 at 5:09 pm #448371

    Kor
    Moderator
    Post count: 16516

    Hi Barb,

    Thanks for your reply. Your login credentials seem invalid. Could you please double check?

    October 1, 2018 at 5:16 pm #448373

    Barb King
    Expired Member
    Post count: 11
    This reply has been marked as private.
    October 1, 2018 at 6:31 pm #448378

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    October 1, 2018 at 6:59 pm #448381

    Barb King
    Expired Member
    Post count: 11

    The issue is that depending on what type of listing you select to add a bunch of the files disappear. SO, for the free listing it shows ALL of the possible fields. If I then select a paid option most of them disappear and if I go back to free they are still gone. I need it to display which fields they need for free option and have then stay as well as the new fields for the paid options….if that makes sense.

    October 1, 2018 at 10:08 pm #448390

    Guust
    Moderator
    Post count: 29970

    You need to select a price package in the Add Listing page before adding all data.
    Changing the package reloads the page, so any data that is not saved yet [as is the case] gets discarded.

    That behavior will be different if you edit an existing listing, because the data is saved in the database.

    Let us know if we are still misunderstanding.

    Thanks

    October 1, 2018 at 10:51 pm #448398

    Barb King
    Expired Member
    Post count: 11

    Yes…the problem is that when you select a different package all of the fields disappear. No data has been entered at this point. The free listing shows most of the fields and when you click on a paid option there should be more showing but it only shows a few…the rest disappear.

    October 1, 2018 at 11:10 pm #448403

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    October 2, 2018 at 12:14 am #448411

    Barb King
    Expired Member
    Post count: 11
    This reply has been marked as private.
    October 2, 2018 at 5:40 am #448426

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    October 3, 2018 at 2:55 am #448571

    Barb King
    Expired Member
    Post count: 11

    Thank you!!!

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