Listings Disappear

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Tagged: listings

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September 16, 2018 at 9:28 pm #446652

Barb King
Expired Member

Post count: 11

Hi,

I am working on http://www.dogsportscanada.ca and when I go to test the “Add listings” page and click on a listing, the map and some important listing details disappear. Not all the details disappear like the images but some do. I have restarted my hosting server but I don’t know what else to do.

Thank you in advance!

September 16, 2018 at 10:57 pm #446661

Guust
Moderator

Post count: 29970

If you want to edit a listing, you need to navigate to the listing and use the “Edit” button.
Do you have a problem if you do it that way?
I don’t quite understand how you can go to the Add Listing page and then select a listing, you need to do it the other way round: you need to go to a listing first and then edit.

Thanks

September 17, 2018 at 3:08 pm #446745

Barb King
Expired Member

Post count: 11

Hi Guust,

This is happening before the listing is made. The options to create the listing disappear when you choose another payment option.

September 17, 2018 at 3:12 pm #446746

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

October 1, 2018 at 4:50 pm #448368

Barb King
Expired Member

Post count: 11

This reply has been marked as private.

October 1, 2018 at 5:09 pm #448371

Kor
Moderator

Post count: 16516

Hi Barb,

Thanks for your reply. Your login credentials seem invalid. Could you please double check?

October 1, 2018 at 5:16 pm #448373

Barb King
Expired Member

Post count: 11

This reply has been marked as private.

October 1, 2018 at 6:31 pm #448378

Kor
Moderator

Post count: 16516

This reply has been marked as private.

October 1, 2018 at 6:59 pm #448381

Barb King
Expired Member

Post count: 11

The issue is that depending on what type of listing you select to add a bunch of the files disappear. SO, for the free listing it shows ALL of the possible fields. If I then select a paid option most of them disappear and if I go back to free they are still gone. I need it to display which fields they need for free option and have then stay as well as the new fields for the paid options….if that makes sense.

October 1, 2018 at 10:08 pm #448390

Guust
Moderator

Post count: 29970

You need to select a price package in the Add Listing page before adding all data.
Changing the package reloads the page, so any data that is not saved yet [as is the case] gets discarded.

That behavior will be different if you edit an existing listing, because the data is saved in the database.

Let us know if we are still misunderstanding.

Thanks

October 1, 2018 at 10:51 pm #448398

Barb King
Expired Member

Post count: 11

Yes…the problem is that when you select a different package all of the fields disappear. No data has been entered at this point. The free listing shows most of the fields and when you click on a paid option there should be more showing but it only shows a few…the rest disappear.

October 1, 2018 at 11:10 pm #448403

Guust
Moderator

Post count: 29970

This reply has been marked as private.

October 2, 2018 at 12:14 am #448411

Barb King
Expired Member

Post count: 11

This reply has been marked as private.

October 2, 2018 at 5:40 am #448426

Kiran
Moderator

Post count: 7069

This reply has been marked as private.

October 3, 2018 at 2:55 am #448571

Barb King
Expired Member

Post count: 11

Thank you!!!
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