Listings disappear after install Franchise Manager

This topic contains 18 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #502635

    Suzi Berman
    Expired Member
    Post count: 17

    Hello: I am building a new directory of healthcare providers. Only have 3 listings so far. Each provider works at multiple clinic locations so I installed Locations Manager and Franchise Manager add-ons. After that, problems:
    1) Individual listings will not show. See https://stridecare.com/location/ – The listings show here but when you click on one, says it can’t be found.
    2) Search for one of the providers. No matter how you search, the search comes up with no results. Need to be able to search by doctor name and/or practice name and by zip code.
    3) Layout on search results page – How can I change this to full screen/full page like the others? I am having so much trouble styling this. I keep comparing search page layout (bad) to the location page (good) and I can’t see what is causing this page layout to shift left. https://stridecare.com/podiatrist/?geodir_search=1&stype=gd_place&s=landry&snear=75025&sgeo_lat=33.0869379&sgeo_lon=-96.7601057
    4) Click 1 of the categories – like https://stridecare.com/providers/category/diabetic/ – The page is compressed to the left. How can I change this to full screen/full page like the others? I keep comparing category page layout (bad) to the location page (good) and I can’t see what is causing this page layout to shift left.
    5) Categories do not seem to be working. It says only 1 listing in Diabetic yet 3 listings show up.
    6) Map – John Landry is set up with Franchise Manager. He is in Arlington and Mansfield. Only his Arlington location shows on the map.

    Map is set up wth Google API paid Cloud Services as recommended.
    Plugins installed: Animate It, Astra Widgets, Classic Editor, Gravity Forms, Head Footer Post Injections, Really Simple SSL, Shortcodes Ultimate, Smash, Ultimate Addons for Gutenberg. (part of Astra Theme), Updraft Plus, Users WP, White Label CMS, Wp Easy Updates, WP Job Manager, WP Logo Showcase, WP Maintenance Mode, WP Rocket (not activated).
    Site is under construction so you will need to login as a subscriber to view.

    #502651

    Alex Rollin
    Moderator
    Post count: 27815

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #502680

    Suzi Berman
    Expired Member
    Post count: 17
    This reply has been marked as private.
    #502746

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #502747

    Suzi Berman
    Expired Member
    Post count: 17
    This reply has been marked as private.
    #502760

    Alex Rollin
    Moderator
    Post count: 27815

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #502761

    Suzi Berman
    Expired Member
    Post count: 17
    This reply has been marked as private.
    #502767

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #502772

    Suzi Berman
    Expired Member
    Post count: 17
    This reply has been marked as private.
    #502773

    Suzi Berman
    Expired Member
    Post count: 17
    This reply has been marked as private.
    #502774

    Suzi Berman
    Expired Member
    Post count: 17
    This reply has been marked as private.
    #502780

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #502786

    Suzi Berman
    Expired Member
    Post count: 17

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #502788

    Suzi Berman
    Expired Member
    Post count: 17

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #502807

    Alex Rollin
    Moderator
    Post count: 27815

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

Viewing 15 posts - 1 through 15 (of 19 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount