Listings with category ID 38 not showing

This topic contains 14 replies, has 4 voices, and was last updated by  Kiran 5 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • December 22, 2018 at 7:34 pm #459726

    Janet Slinkard
    Full Member
    Post count: 36

    https://finditsober.com/addiction-treatment/ is only showing blank sections when I use category ID 38. If I change the category IDs, everything shows up fine, just as in my other pages. I have created separate pages for each category ID because my client intends to sell add banner space on each of the pages. I am using Divi Theme. Please help.

    December 22, 2018 at 7:55 pm #459728

    Janet Slinkard
    Full Member
    Post count: 36

    I’m pretty sure it’s the map that’s breaking it

    December 22, 2018 at 11:45 pm #459741

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Do you mean this page was created with a shortcode?

    Do you know that GD creates pages for each location with category automatically?

    So, the issue is that category 38 should show listings but does not?

    You can write back with a private reply and include WP Admin credentials so we can take a look at the settings.

    I don’t see a map on the page you link but I see the GMaps API is being loaded.

    December 23, 2018 at 7:27 am #459767

    Janet Slinkard
    Full Member
    Post count: 36

    Two shortcodes, actually…inside divi text modules. One on top for the map [gd_listing_map width=100% height=500px scrollwheel=true zoom=11 category=”38″] and one below for the listings [gd_listings post_type=”gd_place” layout=”5″ category=”38″ list_sort=”high_review”] But the map will not load and is breaking the page

    December 23, 2018 at 7:45 am #459768

    Janet Slinkard
    Full Member
    Post count: 36
    This reply has been marked as private.
    December 23, 2018 at 7:47 am #459769

    Janet Slinkard
    Full Member
    Post count: 36

    Also, the map is not showing when I go to add a listing, so I cannot set place on map.

    December 23, 2018 at 4:34 pm #459818

    Kor
    Moderator
    Post count: 16516

    Hi Janet,

    Thanks for your reply. Are you working on your site? I can’t seem to find the GD plugin and any other addons. Please let us know when you’re done and we’ll troubleshoot this further for you.

    Thanks!

    December 23, 2018 at 5:05 pm #459821

    Janet Slinkard
    Full Member
    Post count: 36

    Now I’m getting this (see screenshot)

    December 23, 2018 at 5:27 pm #459824

    Kor
    Moderator
    Post count: 16516

    Hi Janet,

    Thanks for your reply. We have a similar report from other users and they mentioned that they fixed it by enabling the Geocoding API in Google Map console. Go to your Google Console > API and go to those that are disabled and enable Geocoding. Let us know how it goes.

    December 23, 2018 at 7:56 pm #459830

    Janet Slinkard
    Full Member
    Post count: 36

    I did that, but it still wasn’t working. I finally solved the issue by creating a new category and then assigning that category to the listings one by one, testing each addition to make sure it didn’t break. It did break when I added certain listings (4 of them), so I simply deleted those listings and re-entered them from scratch, I believe I must have made a mistake while entering the listings the first time, and the map could not load. It worries me, because if I allow end users to add their own listings in the future and someone makes the same mistake I made, it may break my site. :/

    Also, I still cannot see the map in the “Add Listing” area.

    December 23, 2018 at 9:21 pm #459833

    Janet Slinkard
    Full Member
    Post count: 36

    Now only one map pin is showing on the labs page. https://finditsober.com/labs/

    December 23, 2018 at 9:31 pm #459834

    Janet Slinkard
    Full Member
    Post count: 36

    Please help 😕

    December 24, 2018 at 5:52 am #459852

    Janet Slinkard
    Full Member
    Post count: 36

    Update – I can add listings and set on map via the front end, but not in the backend (via wordpress dashboard)
    Any suggestions??

    December 24, 2018 at 5:32 pm #459881

    Kor
    Moderator
    Post count: 16516

    Hi Janet,

    I’ve just inspected your Website backend and it looks like you’ve everything setup correctly. I’ll get a developer to check on this asap!

    Thanks!

    December 25, 2018 at 4:43 am #459912

    Kiran
    Moderator
    Post count: 7069

    Hello Janet,

    There is another Google Map JavaScript API loaded via Divi theme. This causes JavaScript error “google.maps.places is undefined” and breaking the page.

    I have disabled it from “WP Admin > Divi > Them Options > General > Enqueue Google Maps Script”, now map is loading fine on add listing page in backend too.

    Kiran

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount