Location Manager Plugin Update Failure

This topic contains 5 replies, has 3 voices, and was last updated by  Paolo 7 years, 8 months ago.

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    Posts
  • July 18, 2017 at 11:18 pm #387621

    Jennifer Questad
    Free User
    Post count: 36

    Dear GD,

    I’m having trouble updating the GD Location Manager plugin. I have installed WP Easy Updates, but it still fails. See attached.

    July 19, 2017 at 12:18 am #387626

    Guust
    Moderator
    Post count: 29970

    You have not added your licence key by the looks of it.
    You can find your Location Manager key at https://wpgeodirectory.com/your-account/

    Thanks

    July 19, 2017 at 6:05 pm #387737

    Jennifer Questad
    Free User
    Post count: 36

    It says the license key is invalid. Copy and pasted it from the page you pointed out.

    July 19, 2017 at 6:29 pm #387738

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you have a license valid for 1 domain and currently it is activated for: 74.220.217.229

    If that’s not where you are trying to update it, deactivate it 1st from the other website, than activate it again on the new domain so to activate it for the correct website.

    If the domain is correct, please provide a link and admin credentials.

    Let us know,

    Thanks

    July 20, 2017 at 5:18 pm #387896

    Jennifer Questad
    Free User
    Post count: 36

    Unfortunately, moved over from the original IP (74.220.217.229) to another server 108.167.153.189. I can;’t access the old IP, so is there anyway you can update my records?

    July 21, 2017 at 4:38 pm #388033

    Paolo
    Site Admin
    Post count: 31211

    Hi Jennifer,

    I deactivated the license on the old website, please activate it on the new website and let us know how it goes.

    Thanks

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