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Locations not showing on map

This topic contains 17 replies, has 3 voices, and was last updated by  Paolo 10 years, 5 months ago.

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  • May 20, 2014 at 4:01 pm #2634

    Vicky Lawrence
    Free User
    Post count: 3

    I have recently installed GeoDirectory on my website, added a few sample businesses with correct addresses and info to see how this plugin works. Everything looks great for my purposes, however, the maps aspect of the plugin is not working properly.

    If I put the map at the top of my places page, it show a map image, but says “no records found”. In each individual listing, within the listing as well as in the sidebar, no image of a map displays, just a grey area and it says “no records found”. The image is attached.

    I thought it may be a conflict with the IG Pagebuilder plugin I had installed so I removed the plugin and it is still happening.

    Have I set up something incorrectly?

    Thanks,
    Vicky

    May 20, 2014 at 5:23 pm #2643

    Paolo
    Site Admin
    Post count: 31206

    other than the address did you click the set address on map button? Or manually added Lat and Long coordinates?

    A link to actually see the website, rather than a image, would be much more useful to assist you…

    Thanks

    May 20, 2014 at 5:52 pm #2646

    Vicky Lawrence
    Free User
    Post count: 3
    This reply has been marked as private.
    May 20, 2014 at 5:58 pm #2647

    Paolo
    Site Admin
    Post count: 31206

    no link?

    May 20, 2014 at 6:09 pm #2648

    Vicky Lawrence
    Free User
    Post count: 3
    This reply has been marked as private.
    May 20, 2014 at 6:16 pm #2649

    Paolo
    Site Admin
    Post count: 31206

    looks like your places are uncategorized.

    Add places categories with icons, assign your places to them and it will work.

    Adding dummy data is a good way to understand what kind of data the plugins needs to work properly.

    Let us know

    May 20, 2014 at 7:01 pm #2655

    Vicky Lawrence
    Free User
    Post count: 3

    Thanks for the help, it worked! …newbie mistake!

    May 20, 2014 at 7:04 pm #2656

    Paolo
    Site Admin
    Post count: 31206

    glad it worked. 🙂

    June 21, 2014 at 4:16 pm #5466

    Vila Chanthavong
    Expired Member
    Post count: 6
    This reply has been marked as private.
    June 23, 2014 at 4:23 pm #5712

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    it looks like there is something wrong with settings.

    Can you please provide wp admin credentials so we can check your backend?

    Thanks

    June 24, 2014 at 4:16 am #5835

    Vila Chanthavong
    Expired Member
    Post count: 6
    This reply has been marked as private.
    June 24, 2014 at 9:26 am #5851

    Vila Chanthavong
    Expired Member
    Post count: 6
    This reply has been marked as private.
    June 24, 2014 at 10:29 pm #5976

    Paolo
    Site Admin
    Post count: 31206

    Hi,
    from what i can see it seems to be a conflict with another plugin or with the theme.

    I see this error on firebug

    TypeError: jQuery(…).lightBox is not a function
    http://www.champasaktourism.com/wp-content/plugins/geodirectory/geodirectory-assets/js/geodirectory.js?ver=1.1.3
    Line 11

    I’d really need access to wp admin to try to fix it for you.

    Just create a secondary admin and once we are done you can delete it.

    Thanks

    June 25, 2014 at 3:22 am #6054

    Vila Chanthavong
    Expired Member
    Post count: 6

    Hi Paolo,

    You made my day! you are right, there is a conflict with a plugin

    I deactivate the plugin “Simple Light Box”, and the map suddenly works!

    Thank you very much for your guidance

    Have a nice day

    Best,

    Vila

    June 25, 2014 at 3:38 am #6056

    Paolo
    Site Admin
    Post count: 31206

    glad we solved…

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